Operations Director - Pittsburgh, Pennsylvania, United States
2 days ago
Job description
OPERATIONS DIRECTOR - The Field at Hazelwood Green
Sports Facilities Management, LLC
LOCATION: Pittsburgh, PA
DEPARTMENT: OPERATIONS
REPORTS TO: GENERAL MANAGER
STATUS: FULL-TIME (EXEMPT)
ABOUT THE COMPANY:
The Field at Hazelwood Green is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Pittsburgh, PA. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
The Field at Hazelwood Green is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY:
The Operations Director will be responsible for the management of the operations of the facility including but not limited to field and property maintenance, housekeeping, landscaping, food & beverage, event management, guest services and reporting. The Operations Director will also work closely with other departments in hiring, training, and staff scheduling.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
- Hiring and training facility Team Members
- Oversees front-line Managers/Supervisors to ensure compliance with company policies and additional applicable laws
- Oversees the administration and high level of detail required in the organization of events and programming
- Primary contact for all events after they have been contracted
- Responsible for event/programming setup and tear-down
- Event development in-house and co-partnerships
- Serving as Manager-on-Duty ("MOD")
- Effectively collaborates with other departments, including Finance and Marketing, to help achieve quarterly and annual goals
- Manages health & safety, quality control, operations expense management, security, and risk management
- Manages property and field maintenance
- Oversees proper cash handling procedures
- Hires, trains, and educates staff on proper event and safety procedures
- Ensures staff is prepared for events
- Contributes to preparing and executing the annual business plan
- Manages all aspects of the Food and Beverage department
- Oversees and makes sure all certifications are updated and renewed on time
- All additional tasks assigned by the General Manager or Vice President of Venue Management
MINIMUM QUALIFICATIONS:
- A bachelor's degree in recreation, sports management or related field and 3-5 years appropriate experience preferred
- Field and property maintenance/management experience preferred
- Food service and food service management experience preferred
- Must have excellent interpersonal, problem solving and negotiating skills
- Must be a team player
- Must have excellent verbal and written communication skills
- Must have excellent computer skills, including Word, Excel, PowerPoint, etc.
- Must be able to work a flexible work schedule (e.g., nights, weekends, holidays and long hours)
- Must possess current CPR/FIRST AID certifications or must be willing to obtain them within a specified period
- Prior responsibility in daily P&L management and budget oversight
- Well organized, efficient, flexible, and able to meet deadlines
WORKING CONDITIONS AND PHYSICAL DEMANDS:
- Must be able to lift 50 pounds waist high
- May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop, or bend
- Will be required to operate a computer
- Facility has intermittent noise
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