-
customer service representative
23 hours ago
Family Dollar Swannanoa, United StatesFamily Dollar US HIGHWAY 70 [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regi ...
-
Commercial Lines Customer Service Representative
2 weeks ago
White Insurance Agency, Inc Black Mountain, United StatesBenefits: · 401(k) · 401(k) matching · Bonus based on performance · Competitive salary · Dental insurance · Health insurance · Opportunity for advancement · Paid time off · Training & development · Vision insurance · Job Description: · The Commercial Lines CSR at Whit ...
-
Commercial Lines Customer Service Representative
2 weeks ago
White Insurance Agency, Inc. Black Mountain, United StatesJob Description · Job DescriptionBenefits:401(k) · 401(k) matching · Bonus based on performance · Competitive salary · Dental insurance · Health insurance · Opportunity for advancement · Paid time off · Training & development · Vision insurance · Job Description: · The Commercial ...
-
Customer Service Representative
2 weeks ago
Dahl Consulting Swannanoa, United StatesSeeking a new job opportunity in the Swannanoa, NC area? Don't miss this role Dahl Consulting is currently partnering with a leader in the chemicals industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring ...
-
Patient Service Representative
1 week ago
Triangle Visions Optometry Asheville, United StatesJob Description · Job DescriptionJoin Triangle Visions as a Patient Service Representative in Asheville, NC · Are you a great communicator with a passion for healthcare? Triangle Visions invites you to join our team as a Patient Service Representative. · Why Work With Us? · - Wor ...
-
Customer Service Representative
3 weeks ago
Swannanoa Cleaners Asheville, United StatesJob Description · Job DescriptionBenefits/PerksCompetitive Compensation · Paid Time Off · Career Growth Opportunities · Job SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process ...
-
Customer Service Representative
2 weeks ago
Swannanoa Cleaners Asheville, United StatesJob Description · Job DescriptionBenefits/PerksCompetitive Compensation · Paid Time Off · Career Growth Opportunities · Job Summary · We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, proc ...
-
Guest Services Representative
1 week ago
TOWNEPLACE SUITES ASHEVILLE Asheville, United StatesTownePlace Suites Asheville West is seeking an energetic, outgoing, customer service pro to fill our Guest Services Representative position. As a Guest Services Representative, you'll be able to showcase your customer service skills and create exceptional guest experiences while ...
-
Customer Service Representative
2 weeks ago
Swannanoa Cleaners Asheville, United StatesJob Description · Job DescriptionBenefits/PerksCompetitive Compensation · Paid Time Off · Career Growth Opportunities · Job Summary · We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, proc ...
-
Guest Services Representative
1 day ago
TOWNEPLACE SUITES ASHEVILLE Asheville, United StatesJob Description · Job DescriptionTownePlace Suites Asheville West is seeking an energetic, outgoing, customer service pro to fill our Guest Services Representative position. As a Guest Services Representative, you'll be able to showcase your customer service skills and create exc ...
-
Customer Service Representative
1 week ago
Spherion Asheville, United States TEMPORARYSpherion is hiring Customer Service Representatives immediately in Asheville, NC. The ideal candidate will have at least one year of experience in a customer service position but this is not required. Entry level candidates are encouraged to apply · Working Hours: 8:00AM - 5:00PM ...
-
Guest Service Representative
3 days ago
Nothing Bundt Cakes Asheville, United StatesLocation: Nothing Bundt Cakes in Asheville, NC · 1838 Hendersonville Road, Suite A-102 · Asheville, NC 28803 · Full-time and Part-time positions available in Guest Service, Back of House (Baking and Frosting), and Shift Lead · Our mission is to Bring the Joy every day Through ...
-
Guest Services Representative
18 hours ago
Fairfield Mountains Property Owners Lake Lure, United StatesJob Description · Job DescriptionDescription:The Guest Services Representative will operate the front desk and assist guests with inquiries and other needs during registration, stay, and checkout. The ideal Guest Services Representative has a confident, friendly, and outgoing per ...
-
Customer Service Representative
2 weeks ago
Balcrank Asheville, United StatesJob Description · Job DescriptionBalcrank is looking for an exceptional Customer Service Representative to be the voice behind our products and support customer help requests with a positive, helpful attitude. · Benefits · 401K with company match, Medical insurance, Dental insur ...
-
Guest Service Representative
1 day ago
Nothing Bundt Cakes Asheville, United StatesLocation: Nothing Bundt Cakes in Asheville, NC · 1838 Hendersonville Road, Suite A-102 · Asheville, NC 28803 · Full-time and Part-time positions available in Guest Service, Back of House (Baking and Frosting), and Shift Lead · Our mission is to Bring the Joy every day Through wor ...
-
customer service representative
2 days ago
Family Dollar Canton, United StatesFamily Dollar - 595 CHAMPION DR. [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash ...
-
customer service representative
2 weeks ago
Family Dollar Marshall, United StatesFamily Dollar US HWY 25 70 SUITE S [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete ca ...
-
Customer Service Representative
3 days ago
NearU Arden, United StatesMountain Air Mechanical, a NearU Company in Arden, NC is seeking Customer Service Representatives · We respect you; we value you, we are NearU Join our team to have the career and life that you deserve. · Higher pay. Better benefits. More opportunities. Welcome to your new car ...
-
Member Service Representative
1 week ago
Mountain Credit Union Candler, United StatesHelping our members with their financial needs, the Member Service Representative is the face of the credit union. You perform monetary transactions, answer account questions and provide information. We are open Monday - Thursday 8:30 am - 5:00 pm and until 5:30 pm on Friday. No ...
-
Member Service Representative
2 weeks ago
Mountain Credit Union Candler, United StatesJob Description · Job DescriptionHelping our members with their financial needs, the Member Service Representative is the face of the credit union. You perform monetary transactions, answer account questions and provide information. We are open Monday - Thursday 8:30 am - 5:00 pm ...
Commercial Lines Customer Service Representative - Black Mountain, United States - White Insurance Agency, Inc
3 weeks ago
Description
Benefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Job Description:
The Commercial Lines CSR at White Insurance Agency, Inc. is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Insurance license required.
Benefits/Perks
Competitive Pay
Professional Development
Job Stability in a growing industry
Responsibilities
Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, providing documentation. We use the EPIC management program.
Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims.
Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution.
Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier.
Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
Qualifications
Hold the insurance license required by your state and have a minimum of one years licensed commercial lines insurance account management experience as well as a Bachelor's Degree or comparable work experience.
Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations.
Possess a sense of urgency, attention to detail, organization, multi- tasking, and follow up skills and the ability to handle difficult situations with customers and solve complex problems without direct supervision.
Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.
Flexible work from home options available.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.