IT Support Technician - North Kansas City, MO
1 month ago
Job summary
Maintain and track technology equipment; ensure accurate inventories and lifecycle documentation Report into the office Monday - Friday 8 AM - 5 PM Read technical documentation and follow established IT procedures Develop and refine equipment processes; create simple tracking/controls for consistency Triage and resolve help desk tickets; document fixes to drive process improvements Troubleshoot login/password hardware/software group/permission issues coordinate vendor warranty third-party support Configure deploy devices imaging setup decommissioning for office jobsite remote users Provision user accounts security roles phone numbers/extensions purchase install approved software/hardware Improve help desk workflows leverage automation streamline IT operations
Job description
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