Senior Hospitality Team Leader - Lubbock - beBeeFrontDeskManager

    beBeeFrontDeskManager
    beBeeFrontDeskManager Lubbock

    1 week ago

    Job title: Front Desk Manager

    Description

    Hotel Front Desk Manager Position

    We are seeking a skilled and charismatic Hotel Front Desk Manager to join our team. As a key member of the hotel staff, you will be responsible for providing exceptional customer service, managing front desk operations, and leading the health and safety committee.


    Job Description:

    • Front Desk Management:

    The ideal candidate will have excellent communication skills, both written and verbal, with the ability to work effectively in a fast-paced environment. They must possess strong leadership qualities, ability to motivate others and manage conflicts professionally.


    • 'Manage guest registration process', including checking guests in/out ensuring they have all required documents e.g., ID's, 

    • 'Maintain professional demeanor at all times'

    • Maintain accurate records of daily transactions'>

    • Cross-sell/up sell services where applicable, Providing solutions that satisfy guests needs or resolve issues promptly

      • ,giving prompt attention when needed - along these lines:
        •Responds positively/rejectively
        to/critical/emotional developments made by employees,promote safety awareness among colleagues etc . .


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