- The SM is responsible for building, coaching and maintaining a store team to meet business objectives. The SM will recruit, interview, and manage team members to ensure positive customer experience and positive team member development. The SM plays an essential role in the hiring process, including recruiting, reviewing resumes, interviewing and evaluating candidates, and selecting candidates for hire. Ensures all new hires are properly trained.
- The SM coaches team members, drives team member performance, sets team member goals and, where appropriate, takes follow-up action with team members, including developing written performance support plans and other related performance improvement and corrective matters. The SM is an active participant in all employment decisions for store team members, including decisions relating to team member compensation, promotions, transfers and releases.
- The SM directs and schedules team members for their shifts and tasks on a daily and weekly basis, and adjusts the schedule as needed based on operational objectives.
- Analyzes store financial and business data through the store scorecard, including sales and expenses, and develops and executes budgets, financial plans and strategies to maximize sales and profits.
- Manages the store in a manner designed to provide customers a positive shopping experience in a neat, clean and safe store while minimizing damages and shrink.
- Trains and directs team members on proper Company policies and procedures and ensure compliance with Company policies and procedures.
- Leads the store team in the areas of customer satisfaction, team/team member development, merchandising, inventory, cash control, human resources, safety, loss prevention and expense control, so the store will operate effectively and profitably. Develops and leads regular meetings with team members on these subjects.
- Serves as a role model and coach, especially as it relates to the customer experience and maintaining a neat, clean, and organized store through conditioning, through living the vision and values.
- Builds and maintains a strong and highly productive team by helping team members understand strategy and business model to ensure consistent and standard execution of At Home initiatives.
- Responsible for managing the store opening and closing process, which includes timely openings, operational readiness, troubleshooting, team management, and building, asset, and team member security.
- Manages the flow of cash accurately, analyzes and reports daily sales numbers by ensuring front-end audit and cash compliance responsibilities are maintained.
- Coordinates with Store Director to maximize staffing effectiveness to support the business flow of customer traffic and sales including reviewing team member time records for compliance with Company timekeeping policies, and processing payroll timely and accurately to meet labor model standards and business metrics. The SM adjusts staffing assignments and team schedules as needed to comply with operational objectives, and makes recommendations about whether additional labor, such as team member overtime or additional people, may be necessary. Responsible for approving team member overtime when necessary.
- Plans, delegates and manages tasks performed by team members to ensure completion and performance in the most efficient manner.
- Addresses team member and customer concerns and problems in the store.
- And, any additional assigned responsibilities. Qualifications and Competencies
- At least 18 years old
- High School Diploma/Equivalent; College degree preferred
- At least 3 years Management/Leadership experience or equivalent At Home experience
- At least 3 years' direct responsibility of leading 10 or more people in multiple departments or equivalent At Home experience
- At least 1 year experience direct/indirect familiarity or responsibility for annual revenue, operating budget, or profit & loss dollars of at least $5 million
- Ability to work a flexible schedule including nights, weekends, and some holidays
- Ability to lift a minimum of 50 lbs., team lift 100 lbs.
- Contributes to a customer focused environment while demonstrating excellent service.
- Communicates clearly and concisely with customers, team and leadership; keeps others informed and takes appropriate partnerships where necessary. Excellent verbal, written and comprehension communication skills.
- Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer and the company in all situations.
- Creates a sense of urgency; promotes team work, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution.
- Ability to comprehend, train, develops, motivate and lead in a manner of fostering a work environment that is smart & scrappy, safe and fun.
- Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.
-
Store Manager
3 weeks ago
Phoenix Technologies Clarksville, United StatesStore Manager (m/f/d) · Clarksville, full-time, permanent · Introduction: · At POLO Motorrad and Sportswear GmbH, our 90 stores represent our passion for all things biking: clothing, accessories, and motorcycle parts. · Our employees are the heart of POLO. Their expertise an ...
-
Crumbl Store Manager
1 week ago
Crumbl Franchises Clarksville, United States**Duties**: · - Manage daily operations of the restaurant, including supervising staff, ensuring customer satisfaction, and maintaining high-quality food and service standards. · - Oversee food preparation and cooking processes to ensure consistency and adherence to recipes and f ...
-
Crumbl Assistant Store Manager
1 week ago
Crumbl Cookies Franchises Clarksville, United StatesWe are looking for Bakers & Mixers to prepare different types of cookies & their delicious toppings. Mixer responsibilities include opening the bakery early in the morning, mixing dough, preparing fillings and store upkeep. Bakers are required to assist customers, dress cookies t ...
-
Utility Merchandiser
3 weeks ago
Jacent Strategic Merchandising Clarksville, United States Part timeUtility Merchandiser · Our utility merchandisers are the heart and soul of Jacent. They're on call, on the front lines in more than 17,000 stores placing just the right products, building displays, and working with store personnel throughout their territory as needed. Our people ...
-
Assistant Manager
3 weeks ago
Hibbett Sports Clarksville, United States Full time06029 Clarksville, TNLE_303 City Gear, LLC Job Title: Assistant Manager · Department: Operations · FLSA Status: Non-Exempt · Reports To: Store Manager · SUMMARY · The Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall oper ...
-
Team Lead-Clarksville, IN
2 weeks ago
Party City Clarksville, United States Full timeJob Description · ARE YOU CUSTOMER OBSESSED? · You are responsible for executing best in class sales and service strategies. · Team Leads reinforce exceptional customer service behaviors delivered by the store team through accountability, reinforcement, recognition, and praise. ...
-
Swim Team Coach
6 days ago
YMCA of Middle Tennessee Clarksville, United States Part timeJob Details · Description · Pay Range: starting at $ an hour, depending on experience · Position Summary: · Consistent with the Christian mission and vision of the YMCA of Middle TN, and in cooperation with other YMCA staff, under the direction of the Aquatics Director, the S ...
-
Licensed Massage Therapist
3 weeks ago
Hand and Stone Massage and Facial Spa Clarksville, United States Part timeBenefits: Competitive salary · Employee discounts · Flexible schedule · Opportunity for advancement · Paid time off · Signing bonus · Training & development · Wellness resources · A holistic approach to wellness. Hand and Stone Massage and Facial Spa is a national franchise that ...
-
Digital Designer
3 weeks ago
Florim Solution, Inc Clarksville, United StatesABOUT US: · As the American subsidiary of Florim Group, based in Sassuolo, Italy, Florim USA stands as one of the largest and most technologically advanced porcelain facilities in North America. Located in Clarksville, TN, our expansive facility ranks as one of the continent's la ...
-
Building Facade/Envelope Specialist
3 weeks ago
Florim Solution, Inc Clarksville, United StatesABOUT US: · As the American subsidiary of Florim Group, based in Sassuolo, Italy, Florim USA stands as one of the largest and most technologically advanced porcelain facilities in North America. Located in Clarksville, TN, our expansive facility ranks as one of the continent's la ...
-
Retail Service Specialist
4 weeks ago
O'Reilly Auto Parts Clarksville, United StatesO'Reilly Automotive Madison St [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of ...
-
Manager In Training- Ashley
4 days ago
Furniture Connection Inc Clarksville, United States**** | Competitive Salary | Quarterly Bonuses **** · The Manager in Training is a role model for building and maintaining guest relationships that are the foundation of the Company's retail sales success. This position will work with the store manager to develop and lead retail ...
-
Retail Sales Merchandiser
1 week ago
Advantage Solutions Clarksville, United StatesRetail Sales Representative · Are you a people person, persuasive, positive, confident? If so, we're now hiring Retail Sales Representatives and looking for people just like you · We're a sales-based team seeking sharp, creative people who understand retail's end-game - product a ...
-
General Manager
2 weeks ago
Highland Clarksville, United StatesThe General Manager is responsible for the day to day operations of the store including scheduling, training, and supervising employees, inventory levels, maintaining the store, modeling good customer service, controlling loss prevention, labor hours and overtime. · Responsibili ...
-
Assistant Manager
2 weeks ago
Off Broadway Shoes Clarksville, United States**Assistant Manager - 2nd** · ** **Location:** Clarksville, Tennessee US** · Rack Room Shoes Requisition Number: 4378 Store Number: 196 Governor'S Square 2801 Wilma Rudolph Blvd. Ste. 735 Clarksville, Tennessee US Full Time **About Rack Room Shoes** · Great shoes for men, wome ...
-
Store Associate
2 weeks ago
RaceTrac Petroleum Clarksville, United StatesLocation (City, State): · Location (City, State): · Store Associate in Clarkesville at RaceTrac **Location:** · 1810 Wilma Rudolph Boulevard **Experience:** · Not Specified **Job Description** · Job Description: · The Guest Service Associate provides prompt, efficient, and ...
-
Tire Technician
2 weeks ago
Discount Tire Company Clarksville, United StatesTire Technician Part-Time Clarksville Discount Tire 1111 Merchants Ct Clarksville, Tennessee 37040 Overview The Tire Technician is the backbone of our success and is the first step in your journey with Discount Tire. Our Tire Technicians repair, Tire Technician, Technician, Shift ...
-
Delivery Helper Associate
1 week ago
American Freight Furniture Clarksville, United States** Delivery Helper Associate** · **Job Category****:** Store Services **Requisition Number****:** DELIV006241 Showing 1 location **Job Details** · **Description** · The Delivery Helper Associate is responsible for assisting with the delivery of merchandise to customer homes. M ...
-
Food Service Specialist
1 week ago
MAPCO Express, Inc. Clarksville, United StatesMeet company customer service standards.- Follow company cash control policies and procedures.- Adhere to all laws and regulations regarding the sale of any government regulated products and services.- Obey company and health department safety guidel Food Service, Specialist, Cus ...
-
Shift Supervisor
1 week ago
5.11 Tactical Clarksville, United States** Shift Supervisor - Clarksville, TN** · **Job Category****:** RETAIL/MERCH **Requisition Number****:** SHIFT003398 Showing 1 location **Job Details** · **Description** · **We are innovators who make purpose-built gear for the most demanding missions.** · **Our ethos defines ...
Store Manager - Clarksville, United States - At Home
Description
$45,500-56,875/yearIn the At Home structure, the role of Store Manager is synonymous with that of Assistant Store Manager (ASM). Positioned above the Store Manager is the Store Director (SD), who assumes full accountability for the entirety of store operations.
The Store Manager position is focused on At Home's largest stores, with high square footage, high volume of sales and 25 or more team members. in partnership with the Store Director, the Store Manager manages the operational and team member aspects of the business at the store level. The SM selects, directs, develops and motivates team members to execute the Company's business objectives to ensure customer satisfaction and maximize sales. The SM manages the entirety of the store team to maintain a neat, clean and safe store to provide the kind of environment our customers want to shop and in which our team members enjoy working. The SM achieves success by providing problem-solving resources; managing staff and working collaboratively with the Store Director. Key Roles and Responsibilities
