Pool Host - Sedona, United States - Enchantment Resort

Description

Are you outgoing, energetic, passionate, and authentic? Mii amo Spa is the perfect spot for you

At Mii amo, we work together to create and deliver extraordinary experience for all guests and team members here at the resort.

Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find Come join us

How you will enjoy your day:
To greet, register and seat guests on the pool deck. Answer telephone and take reservations in a professional and courteous manner. Occasionally back server by refilling water.


Work Performed:

• Arrive at scheduled start time in appropriate uniform and ready for work.
• Uniform must be neat and pressed.
• Collect and set up any necessary equipment to perform job.
• Make floor plans.
• Complete all opening and closing side work duties.
• Seat/escort guests on the pool deck.
• Make reservations for guests in proficient and professional manner.
• Know basic items on all menus and beverage lists.
• Keep workstation clean at all times.
• Read all memos.
• Operate OpenTable in proficient manner.
• Maintain a positive and professional attitude towards guests and co-workers.
• Report to Restaurant Manager before ending work shift.
• Act as an ambassador of Mii amo and Enchantment by speaking positively of the Resorts at all times.
• Foster a work environment of teamwork and mutual service by assisting co-workers and other departments as necessary to ensure guest satisfaction.
• Know resort layout.
• Work efficiently and as a team.
• Other duties as assigned.

Minimum Requirements:
High school diploma or equivalent. Must work well with or without direct supervision. Must be neat and well groomed at all times. Needs to be flexible, self motivated, positive and have a professional attitude towards guests, co-worker and management. Must maintain current food handler's certification. Prior host experience desired. English skills necessary to communicate with guests. Excellent communication skills. Computer skills helpful.


Physical Requirements:
Lifting & carrying up to 45 lbs

50% Walking

10% Bending & lifting

40% Standing

Hearing and manual dexterity

Distance vision 1-3 feet

Use of cleaning solutions