Operations Analyst - Miami Beach, United States - C&E | Cleaning Elevated

Description

C&E | Operations Analyst | Office Manager

We are seeking a detail-oriented well-organized and analytical individual to join our team. The individual will play a crucial role in optimizing our operational efficiency, analyzing and maintaining KPIs, implementing process improvements to enhance service delivery and providing excellent customer service.

What We're Looking For:

• Experience: A bachelor's degree and a minimum of 3 years of work experience are required.
• Bilingual Excellence: Proficiency in both Spanish and English, both written and verbal, is a must.
• Organizational skills: Strong organizational and time management abilities, with the capacity to prioritize tasks and meet deadlines in a fast-paced environment.
• Tech-savvy: Proficiency in Microsoft Office Excel, Word, and PowerPoint is essential. Familiarity with modern tech tools like Google Forms and MS office is a big plus.
• People Person: Exceptional interpersonal skills are key. You should be able to build and maintain relationships with clients, team members, and stakeholders.
• Self-Driven: A self-motivated and results-oriented mindset, with a keen eye for detail and a passion for continuous improvement.
• Unsupervised worker: You're a self-starter who can remain organized and excel in your role with minimal supervision.
• Graphic Design background: a major plus
• Finance: financial and/or math background is a plus

Key Responsibilities:

• Tech-Driven Operations Support: Support daily operations with a forward thinking approach. Leverage your knowledge of modern technology tools like Google Forms, MS Office and other applications that you would like to introduce to streamline processes and drive efficiency. New ideas encouraged. Tech backgrounds welcome.
• Revolutionize Recruiting: Facilitate recruiting using in-house systems and explore opportunities to create cutting-edge recruitment systems to create a competitive edge.
• Master of Multitasking: Wear "many hats" including analyst, administrative assistant, customer service representative and recruiter. Your ability to handle diverse responsibilities is a valuable asset to our team.
• Office Wizard: Coordinate and manage office functions, from supplies to vendor relationships. Keep our office running smoothly with your organizational prowess.
• Project Management Pro: Collaborate with the operations team to oversee and streamline project management processes, ensuring projects are completed on time and exceed client expectations.
• Executive Support: Provide top-notch administrative support to senior management, managing calendars, and tracking expenses efficiently.
• Client Champion: Manage client relationships, address inquiries, and ensure our clients are delighted with our services.

Requirements:

• 3 years work experience minimum
• English & Spanish native fluency - writing and speaking
• Safe driving records + car
• Proven experience as a back-office assistant, office assistant or in another relevant administrative role
• Thorough understanding of office management procedures
• Excellent organizational and time management skills
• Analytical abilities and aptitude in problem-solving
• Excellent written and verbal communication skills
• Proficiency in MS Office

Benefits:

• Healthcare, PTO.