Staff Program Manager, L&D - Seattle, United States - SoFi

Description

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Who we are:
Shape a brighter financial future with us.
Together with our members, we're changing the way people think about and interact with personal finance.
We're a next-generation fintech company using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
**This is a 1 year contract to start. Due to the temporary nature of the engagement, this position is not eligible for visa sponsorship.
The Role:
In this role, as the Staff Program Manager (L&D) (Contract) at SoFi, you will focus on the learning and development component of the Data Governance program. In this role, you will be responsible for the design, build and launch of a company wide training program specific to data governance. In addition, this role will be responsible for delivery of training material, development of key performance indicators (KPIs) and reporting. This role will require you to collaborate with cross-functional leaders in engineering, product, design, and business to drive a holistic program that effectively engages broad audiences as well as delve deep into specialty topics.
The ideal candidate for this role will have a deep understanding of designing, building and overseeing internal L&D programs including identifying performance, skills, and/or behavior gaps, making recommendations, and providing solutions to improve, engage and develop the business. Strong partnership skills, excellent communication and collaboration abilities, and the ability to deliver programs that improve SoFi's overall knowledge of data governance will be a key to success in this role.
What you'll do:
At SoFi, our ambition is to help our members achieve financial independence and reach their goals. We aim to be at the center of our members' financial lives, and to help every member get their money right. You will be a part of the SoFi Platform team and our team is dedicated to build foundational technology and experiences that drive forward our mission to help members achieve their financial ambitions.
Key responsibilities:

• Design, build and oversee internal L&D programs including identifying performance, skills, and/or behavior gaps, making recommendations, and providing solutions to improve business performance and develop future leaders by partnering closely with HR Business Partners and business leaders.
• Partner and collaborate closely with other functions within People and Culture (HR Business Partners, DEI, Talent Acquisition, Talent Programs, and Operations) by supporting and providing learning resources/guides to the entire employee lifecycle - onboarding, career development, team building, manager development, and leadership development programs.
• Manage the content of the program by establishing methods and procedures for delivery, evaluation measurement, and reporting.
• Manage project execution including coordination of logistics, managing materials, and providing a critical eye to ensure content is ready for distribution.
• Research, manage, and evaluate the program through the development and production of KPIs.
• Continually evaluate and gain feedback on L&D content to ensure focus on improvement, results, and business impact.

What you'll need:

• 5+ years of experience in learning and/or leadership development in a fast paced business environment
• Recent content development experience using Articulate 360
• Knowledge of adult learning theories and principles
• Experience with Learning Management Systems (LMS) including reporting, troubleshooting and uploading content
• Strong written communication, project management, presentation and interpersonal skills
• Strong sense of ownership and bias for action
• Ability to effectively partner with cross-functional teams

Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.