Automotive Service Advisor - San Diego, CA
2 weeks ago
Job summary
As a Service Advisor, you will own our customers' experience in the service lane.
You are the first point of contact with our customers and will be well-versed in product offerings,
inventory needs, technician scheduling and service repairs/maintenance.
Duties
- Oversee customer experience. Ensure that customers receive prompt,courteous,and effective service
- Take ownership of the customer's experience by carrying out those additional assignments that allow the shop to leave a positive impression with the customer
- An advise customers of estimated service and repair costs and review details of service/repair invoice to understand all services provided/li>Distribute work between technicians efficiently/li-Manage servicewriting documentation,and vehicle maintenance records accurately/li>Sure comprehensive re-delivery check of customer vehicle ensuring cleanliness and that all items identified for servicerepair have been carried out appropriatelyand on schedule/
Job description
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