Event General Manager - Austin

Only for registered members Austin, United States

1 week ago

We're Fever the world's leading tech platform for culture and live entertainment Our mission is to democratize access to culture and entertainment With our proprietary cutting-edge technology and data-driven approach we're revolutionizing the way people engage with live entertainment Every month our platform inspires over 300 million people in +40 countries and counting to discover unforgettable experiences while also empowering event creators with our data and technology helping them scale innovate and enhance their events to reach new audiences We are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment The Experience General Manager role is responsible for end-to-end management of our experience site in Austin You will be the business owner accountable for ensuring world class operational execution exceptional customer service and financial efficiency This position requires someone with an action-bias who is ready to roll up their sleeves take ownership over the site all while understanding and abiding by the policies and procedures set out by our Corporate Team and Production Partners LOCATION AND ESTIMATED START DATE From March 4 2026,to November 29,2026 GENERAL RESPONSIBILITIES Operational & Experience Management Lead the day-to-day operations of the venue ensuring highest service quality guest satisfaction Manage schedule delegate responsibilities ensure daily staff timecards accuracy Ensure experiences run smoothly on-time minimal disruptions Maintain show elements equipment overall facility cleanliness readiness arrange service calls as needed Coordinate manage end-to-end execution corporate private events implement uphold safety procedures protect guests staff Oversee compliance local state federal regulations requirements Complete detailed daily show reports incident reports Budget & Business Management Manage efficient operations budget tracking costs staffing maintenance consumables Prepare deliver regular accurate performance budget reports Fever management team Proactively identify implement cost-saving strategies maintain exceptional customer experience Assess key business metrics labor efficiency revenue visitor profitability Oversee inventory control supplies Community Development Customer Service Develop implement programming ideas drive attendance revenue special events corporate partnerships themed experiences Maintain customer-first culture exceptional guest interactions positive experiences Monitor improve customer satisfaction proactive sharing feedback recommendations Collaborate implementation promotional initiatives partnerships support local outreach efforts Act public face venue brand consistency excellence execution SKILLS REQUIREMENTS years experience operations hospitality live entertainment franchise management related industry Understanding budget controlling expenses retail operations Leadership communication skills Excellent planning organizational skills ability multiple priorities simultaneously work completed timely productive manner Friendly energetic enthusiastic personality Comfortable basic troubleshooting Problem-solving quick thinking feet Moderate physical level required Reliable transportation arrival scheduled shifts Flexible schedule evenings weekends holidays proficiency Google Suite Strong commitment equity diversity inclusion accessibility work diverse groups gender expression race sexual orientation religion disability age class immigrant status Knowledge live events theme park experience plus Thank you joining Fever cannot wait learn more about you If want learn more about us Fevers Blog TechCrunch Fever committed creating inclusive diverse workspace everyone's background ideas count Main goal find best possible talent regardless place birth racial ethnic origin gender gender identity religion opinion sexual orientation disability pregnancy marital status age caring responsibilities Encourage apply require accommodation selection process contact Talent team provide welcoming seamless journey Want know how Fever processes personal data click here Fevers Candidate Privacy Notice Seniority level Mid-Senior level Employment type Full-time Job function Management Manufacturing Industries Software Development

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