Vice President of Product - New York - Dual Fuel

    Dual Fuel
    Dual Fuel New York

    4 days ago

    Description

    Dual Fuel is a fully integrated energy solutions provider with 100+ employees and 14 years of operation in the NYC metro area. Unlike typical mechanical contractors, we design, install, control, and service the heating systems we deploy—all under one roof. Our in-house teams of welders, plumbers, pipefitters, controls engineers, and service technicians collaborate directly, eliminating silos and ensuring seamless project execution from concept to ongoing performance.

    We specialize in energy-efficient upgrades for multifamily and commercial buildings, helping owners reduce operating costs, improve resident comfort, and meet decarbonization goals. What truly sets us apart is our commitment to creating technology, not just deploying it. For over seven years, we have been developing Axxon—our proprietary building automation and energy management platform that includes custom hardware controllers, wireless sensors, desktop and mobile applications, and advanced analytics.

    We are seeking an experienced Vice President of Product to lead the continued evolution of the Axxon platform and shape the overall digital customer experience. This is a dedicated product leadership role and a strategic position reporting directly to the CEO.

    Key Responsibilities

    • Own the full product roadmap and lifecycle for the Axxon platform (software and hardware), prioritizing initiatives that deliver maximum customer and business value
    • Lead development and enhancement of Axxon software products, including desktop and mobile (iOS/Android) user interfaces
    • Drive hardware innovation for Axxon Edge controllers and supporting sensor ecosystems, including performance improvements and new application-specific developments in collaboration with external partners
    • Contribute to strategic product decisions that drive energy efficiency and improved occupant comfort in NYC buildings
    • Execute the vision for an exceptional Dual Fuel customer experience
    • Shape and execute enhancements to the end-to-end digital customer experience, including seamless integration of field service workflows, customer self-service tools, and payment solutions within the Axxon platform
    • Guide the evolution of internal operational tools and systems to support scale and efficiency
    • Gather and synthesize customer feedback, own customer communications around new releases, features, and updates.
    • Execute and communicate new product launches, features and improvements to existing and potential customers.
    • Collaborate closely with our Lead Software Engineer and development team (internal and contractors) to align product priorities with technical execution.
    • Report progress, risks, and wins directly to the CEO and C-suite.

    Qualifications

    • 10+ years of product management experience, with at least 5 years in a senior product leadership role.
    • Proven expertise in building automation systems, including both hardware (controllers, sensors) and software (UI/UX, mobile apps, energy dashboards).
    • Demonstrated success shipping complex B2B products in HVAC/building systems, SaaS energy management platforms, or mechanical contracting environments.
    • Experience managing vendor relationships, external design consultants, and cross-functional teams (engineering, operations, sales).
    • Customer-centric mindset with a track record of translating user needs into prioritized roadmaps and successful launches.
    • Excellent communication skills—comfortable presenting to executives, customers, and real estate owners.
    • Bachelor's degree required; technical or engineering background strongly preferred.

    What We Offer

    • Competitive base salary commensurate with experience
    • Comprehensive benefits including health, dental, 401(k), and paid time off
    • Opportunity to own and scale a mature proprietary platform that directly impacts building efficiency and decarbonization across New York City
    • Work in a collaborative, integrated environment where product decisions translate quickly into real-world results
    • This is a fully on-site role based at our headquarters: 32 Cortlandt Street, Mount Vernon, NY 10550

    Dual Fuel is an equal opportunity employer.


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