Operations Analyst - Reston
12 hours ago
Job description
The Operations Analyst plays a pivotal role in ensuring organizational alignment with corporate governance, internal policies and procedures, regulatory standards, and industry best practices.
This role supports the development, implementation, and maintenance of governance frameworks & initiatives that drive process improvements, enhance efficiency, strengthen compliance and reduce risk.
Operating as a subject matter expert (SME), the Operations Analyst will collaborate cross-functionally to support change management activities that foster a culture of operational excellence and compliance across the organization.
Key ResponsibilitiesPolicy & Procedure Governance:
Administer and continuously improve the policy and procedure governance framework to ensure ongoing compliance with applicable standards, regulations, and best practices.
Monitor and report on adherence to governance protocols and recommend enhancements as necessary.
Process Improvement & Operational Efficiency:
Analyze existing policies to identify gaps and opportunities to streamline.
Recommend and implement changes that drive greater operational efficiency while ensuring compliance with internal and external standards.
Collaborate with cross-functional teams to standardize processes and develop best practices that support organizational goals.
Support the integration of new technologies and tools that automate routine compliance activities, reducing manual effort and minimizing risk.
Deploy metrics and key performance indicators (KPIs) to measure the effectiveness of process improvements and guide continuous enhancement efforts.
Project Coordination & Risk Management
Oversee assigned projects from planning through execution, managing timelines, resources, stakeholder collaboration, meetings, and risk mitigation to ensure successful delivery.
Lead initiatives to ensure the effective integration and adoption of risk management policies, procedures, and processes, including the development of targeted training materials and resources, as well as the coordination of risk-focused communications.
Maintain comprehensive project records including project plans, schedules, risk logs, change requests, and meeting notes.Serve as the subject matter expert in embedding risk management and compliance training into broader organizational change programs, ensuring alignment with regulatory requirements and best practices.
Advise stakeholders on industry-leading approaches for managing organizational change, with an emphasis on maintaining regulatory compliance, mitigating risk, and minimizing operational disruption.
Stakeholder Engagement & Communication
Cultivate strong relationships with key stakeholders across the enterprise, including but not limited to Legal, Finance, Human Resources, Information Technology, Contract & Procurement, and client-facing Operations teams.
Prepare and present compliance reports, training analytics, and program updates to leadership as required.
Create and disseminate change management communications and resources that facilitate seamless implementation of new or revised risk management policies and procedures.
QualificationsBachelor's degree in Business, Business Administration, Public Policy, Risk Management, Compliance, or related field (advanced degree preferred).
5+ years of experience in compliance, governance, or related regulatory roles.
Strong understanding of regulatory frameworks and policy development processes.
Experience with document management systems and compliance tracking tools.
Demonstrated expertise in risk management methodologies and frameworks.
Preferred Professional Skills
Ethical judgment and integrity.
Strong influence and collaboration abilities.
Resilient and adaptable to shifting priorities and challenges in dynamic environments.
Analytical mindset with proactive problem-solving capabilities.
Highly organized with strong attention to detail.
Commitment to continuous learning.
Strong analytical, organizational, and project management skills.
Excellent written and verbal communication abilities.
Working at ICF
ICF is a global advisory and technology services provider, but we're not your typical consultants.
We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process.
All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge.
As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted.
This policy is in place to maintain the integrity and authenticity of the interview process.However, we understand that some candidates may require accommodation that involves the use of AI.
If such an accommodation is needed, candidates are instructed to contact us in advance at We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
$81, $137,949.00
Reston, VA (VA30)
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