Client Success - New York
1 day ago

Job summary
Shape the future of our customer experiences and directly influence product success.
Responsibilities
- expansion,and retention activities to support a healthy customer base
- Provides customer assistance during regular account meetings such as addressing inquiries,troubleshooting challenges,and documenting complex problems for the Product team
- Guides new customers through
the onboarding process,initial setup and configuration of our products to fit their specific needs - Tracks and analyzes key success metrics to measure customer health/li>/ul>
Job description
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