Dining Room Supervisor - Suwanee - Heartis Suwanee

    Heartis Suwanee
    Heartis Suwanee Suwanee

    1 week ago

    Description

    **Job Title: Dining Room Supervisor**

    **Location:** Heartis Senior Living
    **Reports To:** Director 
    **Employment Type:** Full-Time

    **Job Summary:**
    We are seeking an enthusiastic and experienced Dining Room Supervisor to join our team at Heartis Senior Living. The ideal candidate will have a passion for providing exceptional dining experiences, strong leadership skills, and a keen eye for detail. As a Dining Room Supervisor, you will be responsible for overseeing dining room operations, ensuring high standards of service, and leading our staff to deliver memorable experiences for our guests.

    **Key Responsibilities:**

    - Supervise daily dining room operations, ensuring a smooth and efficient service flow.
    - Train, mentor, and lead dining room staff, fostering a positive working environment and encouraging professional growth.
    - Maintain high standards of cleanliness, presentation, and organization in the dining area.
    - Greet and seat guests, manage reservations, and maintain an accurate seating chart.
    - Monitor guest satisfaction and respond to inquiries or concerns promptly and professionally.
    - Collaborate with kitchen staff to ensure timely and accurate food delivery.
    - Assist in menu planning and special event preparations, working with management to develop themed events or promotions.
    - Ensure compliance with health and safety regulations, as well as company policies and procedures.
    - Prepare regular reports on dining room performance and staff efficiency for management review.
    - Handle cash and check transactions accurately, ensuring the proper management of tips and gratuities.

    **Qualifications:**

    - High school diploma or equivalent; hospitality management or related degree preferred.
    - Minimum of 2 years of experience in a supervisory role in a restaurant or hospitality environment.
    - Strong knowledge of food service and beverage operations.
    - Excellent communication and interpersonal skills.
    - Ability to manage multiple tasks and remain organized in a fast-paced environment.
    - Strong leadership skills with the ability to motivate and inspire a team.
    - Flexibility to work evenings, weekends, and holidays as required.

    **Skills:**

    - Proficient in restaurant management software and point-of-sale (POS) systems.
    - Strong problem-solving abilities and a knack for conflict resolution.
    - Ability to work collaboratively with diverse teams and build positive relationships with both staff and guests.
    - Exceptional customer service skills and a commitment to quality.

    **What We Offer:**

    - Competitive salary and tips.
    - Opportunities for professional development and career advancement.
    - A vibrant and supportive work environment.
    - Employee discounts on food and beverage.

    If you are passionate about hospitality and have the skills to lead a dynamic dining team, we would love to hear from you Please submit your resume and a cover letter to [Email Address] or apply in person at Suwanee.

    Heartis Senior Living is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**

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