Property and Casualty License REMOTE Customer Service - Las Vegas, United States - Balance Staffing- Call Center

Description

Job Description

Job Description

Hiring REMOTE Customer Service Representatives. Must have an ACTIVE LICENSE in Property and Casualty OR Personal Lines

• Must be a Producer
• Cannot accept candidates who are an Adjuster
• Cannot accept candidates who have a license that is going to expire within 90 days from the start date
• Cannot have more than 20 inactive non-resident licenses

Summary:

• Direct Hire Opportunity with great Benefits
• Base pay rate $18 hr
• Bilingual Spanish pay rate $20 hr
• Differential Pay rate $19 for any work hours after 3pm Mon-Fri after rep reaches production
• Differential Pay rate $21 for hours worked on the weekend after rep reaches production
• Hours of operation: 1pm – 9:30pm Monday – Friday EST
• Training hours: 7 Weeks 12pm-8:30pm Monday - Friday EST
• Long term employment
• Ability to work 40 hours a week, 5 days a week
• Able to type a minimum of 25 WPM
• High School Diploma or equivalent is required (PROVIDE PROOF OF EDUCATION TRANSCRIPT)
• Basic Computer Knowledge/Skills
• Room for growth within the company
• High Speed Internet is required

Job Duties:

• The Customer Service Licensed Associate is responsible for handling customer and agent inquiries, addressing various types of property and casualty policies and billing inquires in an efficient, professional, and accurate manner
• Employees in this position resolve service concerns, document customer requests and complete changes to policies that require a license
• Service to agents and customers will include inbound/outbound communication
• Responsible for handling various types of property and casualty policies and billing inquiries in an efficient, professional, and accurate manner
• Building and maintaining customer relationships
• Keeping records confidential

Company DescriptionBalance Staffing is a full-service staffing agency that aims to unite talented and hardworking people with excellent workplaces, while building lasting relationships with our employees and our clients. To us, job seekers are more than a resume; they are unique individuals working to achieve their career dreams and companies aren't clients, but partners striving for business success. Our goal is connecting top talent with exceptional employers. Since 1997, that's been our guiding purpose, inspiring us to always be at our best, so we can be there for you.

Company Description

Balance Staffing is a full-service staffing agency that aims to unite talented and hardworking people with excellent workplaces, while building lasting relationships with our employees and our clients. To us, job seekers are more than a resume; they are unique individuals working to achieve their career dreams and companies aren't clients, but partners striving for business success. Our goal is connecting top talent with exceptional employers. Since 1997, that's been our guiding purpose, inspiring us to always be at our best, so we can be there for you.