- Must be a Producer
- Cannot accept candidates who are an Adjuster
- Cannot accept candidates who have a license that is going to expire within 90 days from the start date
- Cannot have more than 20 inactive non-resident licenses
- Direct Hire Opportunity with great Benefits
- Base pay rate $18 hr
- Bilingual Spanish pay rate $20 hr
- Differential Pay rate $19 for any work hours after 3pm Mon-Fri after rep reaches production
- Differential Pay rate $21 for hours worked on the weekend after rep reaches production
- Hours of operation: 1pm – 9:30pm Monday – Friday EST
- Training hours: 7 Weeks 12pm-8:30pm Monday - Friday EST
- Long term employment
- Ability to work 40 hours a week, 5 days a week
- Able to type a minimum of 25 WPM
- High School Diploma or equivalent is required (PROVIDE PROOF OF EDUCATION TRANSCRIPT)
- Basic Computer Knowledge/Skills
- Room for growth within the company
- High Speed Internet is required
- The Customer Service Licensed Associate is responsible for handling customer and agent inquiries, addressing various types of property and casualty policies and billing inquires in an efficient, professional, and accurate manner
- Employees in this position resolve service concerns, document customer requests and complete changes to policies that require a license
- Service to agents and customers will include inbound/outbound communication
- Responsible for handling various types of property and casualty policies and billing inquiries in an efficient, professional, and accurate manner
- Building and maintaining customer relationships
- Keeping records confidential
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Description
Job Description
Job DescriptionHiring REMOTE Customer Service Representatives. Must have an ACTIVE LICENSE in Property and Casualty OR Personal Lines
Summary:
Job Duties: