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    Restaurant Server - Irving, United States - Hersha Hospitality Management, LP

    Hersha Hospitality Management, LP
    Hersha Hospitality Management, LP Irving, United States

    5 days ago

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    Description
    Overview


    Position:
    Restaurant Server


    As a Restaurant Server, your main responsibility will be to serve food and beverages to guests in a polite and friendly manner, following the established brand/hotel guest service and sustainability standards.


    Your Growth Path

    As you progress in this role, you can advance to positions such as Restaurant Supervisor, Banquet Server, Captain, Restaurant Manager, and Banquet Manager.

    Your Focus


    • Take food and beverage orders and enter them into the point of service system.
    • Ensure overall guest satisfaction.
    • Set and clear tables in dining areas.
    • Maintain supply stations with necessary items like ice, napkins, and straws.
    • Collect orders from the kitchen and ensure they are prepared correctly.
    • Prepare guest checks and handle payment transactions.
    • Assist with bartending and bussing duties during busy times or when staff is limited.
    • Monitor guest satisfaction scores and strive to improve departmental and overall guest satisfaction.
    • Adhere to sustainability guidelines under HHM's EarthView program.
    • Follow safety protocols, use protective gear, and comply with MSDS and OSHA regulations.
    • Fulfill other tasks as assigned by management.
    Your Background and Skills


    • Ideally, have a High School diploma or equivalent.
    • Previous experience in food and beverage service or relevant training.
    • Familiarity with POS systems.
    • TIPS certification is a plus.
    HHM Benefits and Perks


    • Competitive compensation for full-time and part-time roles
    • Comprehensive Medical, Dental, and Vision Health Insurance
    • Paid Time Off
    • 401k Company Match
    • Free Basic Life Insurance
    • Discounts on Travel
    • Commuter Transit and Parking Benefits
    • Employee Assistance and Wellness Program
    • Opportunities for Educational and Professional Development
    • Referral Bonus Program
    Work Environment and Context


    • Work schedule may include holidays, weekends, and varied shifts.
    • Job involves standing for long periods, walking, lifting up to 25 pounds, and bending.
    What We Believe

    At our core, we believe in:

    - People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

    About Us


    The Westin Dallas Fort Worth Airport hotel offers 506 rooms, 38,000 square feet of meeting space, a fitness center, and multiple dining options.

    Located near the Dallas/Fort Worth Airport, this property spans over 306,000 square feet.


    Situated between Dallas and Fort Worth, DFW International Airport is one of the busiest globally, handling nearly 1,750 flights daily and serving 57 million passengers annually.

    The hotel boasts exceptional ballrooms and event venues that can accommodate up to 1,600 guests, perfect for unique receptions and corporate events.

    Welcome to The Westin Dallas Fort Worth Airport, the latest addition to the HHM family and a key gateway for visitors to Dallas.

    HHM Hotels is an equal opportunity employer


    We value diversity and do not tolerate discrimination based on race, color, gender, sexual orientation, marital status, pregnancy, nationality, age, religion, disability, veteran status, genetic information, citizenship, or any other protected status.

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