Program Specialist - Remote

Program Specialist - Mission Increase · Organization: Mission Increase · Reports to: Chief Growth Officer · Location: Fully Remote (U.S.-based) · Employment Type: Full-Time · Compensation: $40,000–$50,000 annually (depending on experience) · About Mission Increase · Mission Incre ...

Job description

Program Specialist - Mission Increase

Organization: Mission Increase

Reports to: Chief Growth Officer

Location: Fully Remote (U.S.-based)

Employment Type: Full-Time

Compensation: $40,000–$50,000 annually (depending on experience)

About Mission Increase

Mission Increase partners with Christian ministry leaders worldwide to transform fundraising from transactional necessity into authentic relationship-based ministry. We equip nonprofits to build sustainable, healthy organizations through our Champion Development approach, which is rooted in biblical principles and proven best practices.

As we expand our impact through innovative programs including Mi Core, Mi Academy, and Mi's global expansion programs, we are seeking someone who finds deep satisfaction in behind-the-scenes operational excellence that enables ministry leaders to thrive.

About This Role

The Program Specialist serves as the operational backbone for Mission Increase's programs, providing essential administrative support that enables our Program Managers and Directors to focus on strategic ministry impact. This role maintains the systems, data integrity, and day-to-day coordination that keep multiple programs running smoothly across our organization.

This is a support-focused administrative position designed for someone who excels in behind-the-scenes excellence; ensuring accurate tracking, responsive communication, and seamless logistics so that ministry leaders can concentrate on transforming how God's people engage in fundraising as ministry.

One will work closely with Program Managers across Mi Academy, global expansion programs, and other Mission Increase initiatives to provide the operational infrastructure that supports program delivery and learner success.

What One Will Do

Administrative & Operational Support

● Provide operational and administrative support across multiple Mission Increase programs, including Mi Core, Mi Academy, and Mi's international program.

● Maintain accurate data entry, tracking, and reporting in program systems including LearnWorlds LMS, Mi's CRM platforms, and project management tools

● Support Program Managers and Directors by handling essential administrative tasks that free them for strategic work

● Ensure consistent documentation and record-keeping across program activities

● Respond promptly to routine inquiries from participants, learners, and stakeholders

Program Coordination & Logistics

● Coordinate program logistics including participant communications, registration processes, and scheduling

● Manage administrative workflows and ensure smooth program operations

● Serve as first-point-of-contact for operational questions, routing complex issues appropriately to Program Managers

● Maintain organized filing systems, resource libraries, and program documentation

● Support the learner/participant experience through responsive, professional service

Systems Management & Reporting

● Administer technical platforms including learning management systems, databases, and collaboration tools

● Ensure data accuracy and system integrity across program databases

● Generate routine reports and track program metrics for Program Managers

● Troubleshoot basic technical issues and escalate complex problems to appropriate team members

● Maintain awareness of system updates and coordinate with technical teams as needed

What We're Looking For

Required Experience

● –4 years in administrative support, program coordination, or operations roles

● Strong organizational skills—managing multiple programs, deadlines, and priorities simultaneously

● Exceptional attention to detail—commitment to data accuracy and quality in all documentation

● Professional communication—clear, responsive written and verbal communication with diverse stakeholders

● Systems proficiency—comfortable with learning management systems, CRM platforms, specialized learning apps, and AI platforms

● Remote work capability—reliable internet, professional workspace, and self-directed work style

Preferred Experience

● Experience in nonprofit or Christian ministry contexts

● Familiarity with online learning platforms or membership systems

● Background supporting program management or project coordination

● Understanding of fundraising or development operations

Technical Skills

● Proficiency with web-based platforms and common software tools (Microsoft Office, Google Workspace)

● Ability to learn new software systems quickly

● Basic troubleshooting abilities for common technical issues

● Experience with data entry, tracking, and basic reporting

● Comfort with digital communication and collaboration tools

Personal Qualities & Fit

● Vibrant Christian faith—actively growing in one's relationship with Christ and believe in Mission Increase's calling to foster generosity and grow healthy ministries

● Service-oriented mindset— finds fulfillment in supporting others' success and take pride in excellent administrative work

● Detail-oriented—nothing falls through the cracks on one's watch

● Proactive problem-solver—anticipate needs and address issues before they become problems

● Excellent communicator—clear, professional, and responsive in all interactions

● Self-directed—works independently with minimal supervision while knowing when to collaborate and escalate

● Adaptable— thrives in a growing organization where priorities shift and new initiatives emerge

● Team player—understands how one behind-the-scenes work enables ministry impact

Educational Background

Bachelor's degree preferred; however, equivalent practical experience will be strongly considered.

Work Environment & Team Interaction

This is a fully remote position requiring reliable internet, a professional workspace, and availability during U.S. business hours.

While one will work independently most of the time, one will have:

● Consistent engagement with and supervision by our Chief Growth Officer

● Regular check-ins with Program Managers

● Collaboration with Innovation, Marketing, and Training teams as needed

● Weekly participation in staff meetings and organization-wide team calls

Will be joining a mission-driven team that values collaboration, innovation, and Kingdom impact. We recognize that excellence in administrative roles is essential to achieving our organizational mission.

What Success Looks Like

One will thrive in this role if one:

● Find genuine fulfillment in administrative excellence and supporting others' ministry impact

● Take pride in maintaining accurate systems and seamless operations

● Communicate clearly and responsively with participants, staff, and stakeholders

● Work independently with minimal supervision while knowing when to escalate issues

● Approach routine tasks with consistency and care, recognizing how operational excellence serves mission

● Celebrate the success of Program Managers and ministry leaders one supports

Why Join Mission Increase?

● Kingdom impact: Works directly supports ministry leaders to fund their God-given vision and serve their communities more effectively

● Mission alignment: Work for an organization where faith isn't separate from one's job—it's central to everything we do

● Remote flexibility: Work from anywhere in the U.S. with a team that trusts one to manage one's time

● Growing organization: Be part of an organization expanding its global impact through digital innovation

● Purpose-driven work: Every role—from strategic leadership to administrative support—serves the greater purpose of helping ministry leaders discover the joy and spiritual richness of fundraising as ministry

Compensation & Benefits

Salary Range: $40,000–$50,000 annually, based on experience

Benefit package include either an HSA eligible health plan or a PPO health plan, as well as dental, vision, life, disability, 401K with company match after 1 year of employment. 2 weeks of vacation, 12 paid holidays as well as voluntary supplemental benefits offered through Principal.

How to Apply

Submit a resume and a brief cover letter (no more than one page) to Amber Wedin. In the cover letter, please address:

● Why Mission Increase's mission resonates with one's  personally

● One example of how one's behind-the-scenes administrative work has enabled others to succeed

● What aspects of administrative support work are most fulfilling to the applicant

Application Deadline: 2/28/2026

Mission Increase is an equal opportunity employer.