Call Center - Fairport - ConServe

    ConServe
    ConServe Fairport

    4 days ago

    $26,000 - $42,000 (USD) per year *
    Description


    Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.

    **Please note, this is a hybrid work opportunity handling Student Loan collections.


    This position is Monday through Friday and you must be able to work onsite in our Fairport, New York Office three (3) days per week.

    Why join us? · Performance-based monthly bonus opportunity · Award-winning benefits packages · Flexible schedules · Growth opportunities · Repeatedly named one of the Best Places to Work in Collections · Two-time recipient of the Better Business Bureau's Torch Award for Ethics O
    *NET: , , ,

    Position Summary:
    Our Representatives use a consultative approach to manage and collect on delinquent accounts.


    Our consultative approach helps consumers identify the most suitable way to resolve a balance in the best interest of all parties.


    Since client satisfaction is a top priority, it is imperative that ConServe locates professional individuals who are customer-focused, detail-oriented and able to work in a fast-paced environment.


    If you're a motivated, positive, team player and problem solver, then you would be a good fit for the ConServe team.


    Essential Duties & Responsibilities:

    Obtain information from Consumers in order to determine current financial situation and determine solutions Provide solutions to Consumers to enable them to resolve their obligation administratively or voluntarily Gather proper documentation from Consumers and maintain appropriate follow-up Meet daily, weekly and monthly goals as set by management at ConServe Daily Productivity – all Representatives will make between phone calls per day and work in a call center environment or remote work environment.

    Monthly Recoveries – must achieve ConServe's monthly targeted performance objectives for collections.

    Record Maintenance – proper management & updating of system to maximize contacts Skip-Tracing – to assist in locating & contacting consumers or businesses Adherence to ConServe's Professional Practices Management System (PPMS), Code of Conduct, and

    Compliance Program Education Requirement:
    High School Diploma or GED Associates or Bachelor's Degree preferred Skills/ Requirements: The ability to work 8 hour shifts consisting of three (3) days starting between 8:00 am EST and 9:30am EST and ending between 5:00 pm CST and 6:30 pm EST (start and end time are flexible but the shift must be 8 hours) and two (2) evenings Noon EST

    • 9:00 pm EST.
    The training time is currently limited to days and one evening.

    The ability to work onsite three days per week and can work remotely the remaining two days.

    Prior Student Loan collection experienced preferred.


    Willingness to work an occasional Saturday morning shift (optional) Fluent in conversational English and abiity to proficiently read and write English Strong verbal communication skills with the ability to listen, persuade, negotiate and obtain resolution Intermediate Computer skills to document calls and navigate software packages, databases and the internet.


    Strong organizational and time management skills Attention to detail Ability to act independently to resolve problems Motivation to learn Ability to work in a positive, collaborative manner with coworkers Ability and history of maintaining confidentiality and high level of trustworthiness.

    xhuatnn


    Ability and history of interacting well with team members and customers in a professional manner while maintaining a safe work environment.

    * This salary range is an estimation made by beBee
  • Work in company

    Call center

    Only for registered members

    · Company Description · Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies ...

    Webster, NY $26,000 - $42,000 (USD) per year

    1 week ago

  • Work in company

    Call Center Representative

    Only for registered members

    We are looking for top performers to join our Team with a passion for customer experience and winning. If you love helping people and you want to build a rewarding career doing what you love every day, John Betlem Heating, Cooling, Electrical, and Insulation is the place for you. ...

    Rochester, NY

    3 weeks ago

  • Work in company

    Call Center Representative

    Only for registered members

    This is a Call Center Representative role at the University of Rochester Medical Center and its affiliates. · ...

    Brighton $19.08 - $25.77 (USD)

    1 month ago

  • Work in company

    Bilingual Spanish Call Center Rep

    Only for registered members

    **Please note, we are set up to hire employees in these states: Alabama, Florida, Georgia, Missouri, North Carolina, South Carolina, North Dakota, Tennessee, Texas, Virginia, Upstate NY, Finger Lakes/Southern Tier, NY and Rochester & Buffalo, NY areas. This is a remote work oppor ...

    Fairport, NY, US

    1 week ago

  • Work in company

    Manager, Call Center

    Only for registered members

    The Manager, Centralized Call Center provides strategic and operational leadership for Trillium Health's centralized call center supporting multiple specialties across an Article 28 Federally Qualified Health Center (FQHC). This role ensures exceptional patient access, high-quali ...

    Rochester Full time

    1 month ago

  • Work in company

    Manager, Call Center

    Only for registered members

    The Manager, Centralized Call Center provides strategic and operational leadership for Trillium Health's centralized call center supporting multiple specialties across an Article 28 Federally Qualified Health Center (FQHC). · ...

    Rochester, NY

    1 month ago

  • Work in company

    Call Center Representative

    Only for registered members

    The University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to e ...

    Town of Brighton $19.08 - $25.77 (USD) Full time

    1 month ago

  • Work in company

    Call Center Representative

    Only for registered members

    As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. · ...

    Rochester, NY

    1 month ago

  • Work in company

    Manager, Call Center

    Only for registered members

    · Job Title: Manager, Centralized Call Center · Department: Clinic · Position Type: Full-Time · FLSA: Exempt · Reports To: AVP, Clinic Operations · Job Summary · The Manager, Centralized Call Center provides strategic and operational leadership for Trillium Health's centralized ...

    Rochester, NY, US $55,000 - $95,000 (USD) per year

    1 week ago

  • Work in company

    Call Center Representative

    Only for registered members

    As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat ...

    Rochester $19.08 - $25.77 (USD)

    2 days ago

  • Work in company

    Call Center Representative

    Only for registered members

    Planned Parenthood of Central and Western New York (PPCWNY) protect and provides health care and education that empowers individuals and families. With respect. Without judgment. · No matter what. · In support of PPCWNY's mission, the Call Center Representative has responsibility ...

    Rochester $18.95 - $21.93 (USD) Full time

    1 month ago

  • Work in company

    Call Center Associate

    Only for registered members

    This is an entry-level call center associate position responsible for delivering exceptional customer service to clients and participants. The role involves answering calls, resolving issues, and providing support on products and services offered. · The ideal candidate will have ...

    Rochester, NY

    1 month ago

  • Work in company

    Automotive Call Center

    Only for registered members

    This position provides support to the rest of the dealership in various functions including but not limited to inbound calls customer support appointment coordinating. · Possess excellent verbal and written communication skills to interact with customers and co-workers in a prof ...

    Rochester

    1 month ago

  • Work in company

    Call Center Representative

    Cellular Sales Verizon Authorized Retailer

    Cellular Sales:   · Call Center Representative · Customer Service | Business Development · Since opening our doors in 1993, Cellular Sales has differentiated itself from all others in the wireless industry by providing a concierge level customer experience both during and after t ...

    Rochester $65,000 - $120,000 (USD) per year Full time

    4 days ago

  • Work in company

    Call Center Representative

    Only for registered members

    Provide ongoing support to the current sales force. · ...

    City of Rochester $17 - $20 (USD) Full time

    1 month ago

  • Work in company

    Call Center Representative

    Only for registered members

    Provides communication support services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. · ...

    Rochester

    3 weeks ago

  • Work in company

    Automotive Call Center

    Only for registered members

    · Van Bortel Automotive Group includes Van Bortel Subaru, Van Bortel Ford and Van Bortel Chevrolet. Kitty Van Bortel owns one of the top selling Subaru dealerships in the nation, as well as one of the most successful Ford dealerships in a multi-state area. Her automotive group i ...

    Rochester, NY $40,000 - $60,000 (USD) per year

    1 week ago

  • Work in company

    Call Center Representative

    Only for registered members

    Cellular Sales · Call Center Representative · Customer Service | Business Development · Since opening our doors in 1993, Cellular Sales has differentiated itself from all others in the wireless industry by providing a concierge level customer experience both during and after the ...

    Rochester

    4 days ago

  • Work in company

    Call Center Operator

    Only for registered members

    The Change Management Analyst is responsible for coordinating and managing maintenance events within a nationwide fiber network to minimize customer service disruptions and ensure timely restoration of services. · Coordinate internal and vendor-led maintenance activitiesReview an ...

    Rochester, New York Metropolitan Area

    3 weeks ago

  • Work in company

    Call Center Operator

    Only for registered members

    The Change Management Analyst is responsible for coordinating and managing maintenance events within a nationwide fiber network to minimize customer service disruptions and ensure timely restoration of services.Maintenance Coordination: Coordinate internal and vendor-led maintena ...

    Rochester

    3 weeks ago

Jobs
>
Call center
>
Jobs for Call center in Fairport