Quality Assurance Manager - Commerce, United States - Phoenix Resource Group

Description

Job Description

The Quality Manager is responsible for safeguarding product safety and quality while meeting Company and regulatory standards, and has oversight responsibility for a continuous quality improvement program that includes quality control and quality assurance.

This person also has responsibility for communicating quality results and the transfer of quality and QA knowledge to the workforce.

• Manages the operation of the plant laboratory, including ensuring supplies and equipment are available.
• Ensures product safety, regulatory compliance, and compliance with company standards as stated in the Quality Assurance Manual, Laboratory Manual, and Company directives.
• Drives Continuous Improvement efforts in product quality/performance and process optimization.
• Provides leadership in coaching, education and training of management staff and plant employees for Quality Assurance; seeks assistance as needed from other training resources.
• Oversee quality control systems to include hold programs and traceability exercises; lab procedures; food safety programs, including FMSA compliance; product functionality evaluations; process verification programs; internal and external audits, and environmental microbiological monitoring programs.
• Review and maintain all quality control test results. Evaluate analytical testing results and disposition of finished product to ensure customer specifications are met.
• Reviews all product labels used in the facility and ensures adherence to regulatory and Company standards.
• Maintains or ensures the maintenance of the Nutritional Database System for the facility.
• Ensures adherence to appropriate regulations and Company standards for raw milk quality.
• Supervises the appropriate chemical, bacteriological, sensory, antiobiotic and utilization tests on raw materials and pasteurized products.
• Communicates quality metric and inspection results to appropriate managers and others in leadership positions including, but not limited to daily, weekly or monthly KPI reporting.
• Ensures that proper sanitation procedures are utilized and that adequate sanitation tests are performed; provides "troubleshooting" efforts in the event of sanitation system failure.