Clinic Coordinator - Chicago - GCyber

    GCyber
    GCyber Chicago

    10 hours ago

    Description

    Friend Health is seeking Clinic Coordinators to join their team at their Cottage Grove location. The ideal candidate will have 2-3 years of customer service skills, experience with electronic health records and general office skills. The clinic Coordinator role offers a competitive salary and benefits package.

    Required Experience

    • Associate degree desired or some college work. High School Diploma or GED required.
    • 2-3 years of direct public contact experience with particular emphasis on customer service skills.
    • Electronic Health Record (EHR) experience desired.
    • Ability to type 35 wpm and perform general office duties.
    • Familiarity with telephone, intercom systems, and personal computers.
    • Ability to enter and retrieve data accurately.
    • Strong interpersonal skills; ability to handle conflicts with patients using tact, courtesy and discretion.
    • Ability to handle sensitive matters according to Health Insurance Portability and Accountability Act (HIPAA) rules and regulations.
    • Ability to attend mandatory training classes offered after hours or on weekends, with advance notice.

    Essential Job Duties & Responsibilities

    • Maintain office supplies and forms necessary to carry out front desk activities.
    • Maintain familiarity with various types of insurance program/plans.
    • Assist with Medicaid applications to include Newborn add-on, MPE, and CountyCare.
    • Maintain familiarity with Federally Qualified Health Center program requirements including Sliding Fee Scale discount program.
    • Work collaboratively with all departments to ensure timely registration and that patient care activities are coordinated effectively.
    • Collect balances and copayment due at time of check in.
    • Reconcile daily balances at the end of the day and submit deposits with batch report to Site Manager.
    • Enter and verify all patient demographic and insurance information correctly at every point of patient contact.
    • Schedule appointments for patients in accordance with established procedures.
    • Confirm patient appointments by telephone 24 hours in advance and document outcome.
    • Call No Show within 24 hours of missed appointment and attempt to reschedule.
    • Obtain authorization for treatment from managed care organizations and/or explain self-pay ramifications to patient.

    Location: Cottage Grove

    Salary: Competitive, commensurate with experience.


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