Receptionist HR Admin - Norwalk, CT, US

Company: Protos Security · Job Title: Receptionist/HR Admin · Reports To: Director of HR · Location: Norwalk, CT – Full time onsite · Company Overview · Protos Security, a subsidiary of Security Services Holdings, is the largest technology enabled Security Officer Management comp ...

Job description

Company: Protos Security
Job Title: Receptionist/HR Admin
Reports To: Director of HR
Location: Norwalk, CT – Full time onsite

Company Overview

Protos Security, a subsidiary of Security Services Holdings, is the largest technology enabled Security Officer Management company in the U.S. Headquartered in Norwalk, CT, Protos also has offices in New York, Texas, Virginia, Illinois, California, Tennessee, and Georgia, as well as international locations in Canada and the UK.

We are a game changer in the security and software industry, revolutionizing how security is managed and delivered to make the world a safer place.

Position Summary

The Receptionist/HR Admin is a highly organized and proactive professional responsible for overseeing the day-to-day administrative operations of the office. This role ensures a productive, efficient, and welcoming work environment by managing front desk and reception duties, coordinating office events, and maintaining inventory of supplies, equipment, and facilities. The Office Manager also plays a key role in office security and confidentiality, keeping aware of all individuals entering and exiting the space. Success in this role requires strong judgment, exceptional attention to detail, and excellent communication skills.

Essential Duties & Responsibilities

Office Management
 

• Oversee daily office operations, ensuring functionality and efficiency of office equipment and supplies including but not limited to: Maintenance and cleaning of Miele coffee machines, kitchen refrigerators and ice makers.
• Maintain fully stocked inventory of office supplies; anticipate and reorder as needed.
• Maintain kitchen supplies and ensure snacks and fresh fruit are presented daily.
• Ensure CEO, CFO and SVP of accounting refrigerators are stocked.
• Act as the primary point of contact for vendors, service providers, and building management.
• Maintain office policies and procedures and ensure compliance with company standards.
• Coordinate and disseminate communications with building management.
• Send communication to employees related to facility information.
• Manage mail, deliveries, and general correspondence.
• Support onboarding of new employees, including desk setup, equipment coordination, and welcome materials.
• Keep kitchens and common areas clean, organized, and well-stocked with supplies and refreshments.
• Coordinate facility needs, including maintenance requests and workspace organization.
• Ensure meeting rooms and shared spaces are set up and maintained for daily use.
• Coordinate facility maintenance and safety protocols.

Reception Duties
 

• Greet and welcome visitors, clients, and vendors in a professional and friendly manner.
• Answer and direct incoming phone calls and manage general inquiries.
• Receive and distribute mail, packages, and deliveries.
• Maintain visitor logs and ensure compliance with office security procedures.
• Manage conference room bookings and assist with scheduling as needed.

Event Coordination
 

• Organize, and execute internal company events (e.g., team-building activities, employee engagement, holiday parties, client meetings, offsite retreats).
• Collaborate with leadership, and partner with  department heads, and executive assistant (as needed for specific events) to determine event goals and requirements.
• Handle logistics such as catering, transportation, A/V needs, and scheduling.
• Manage guest lists, invitations, and RSVPs.
• Coordinate day-of-event activities and provide on-site support to ensure successful execution.
• Track event performance and feedback for continuous improvement.

Human Resource tasks

• Employment verifications
• Background check orders
• Other HR tasks as assigned by Director of HR

Physical Requirements
 

• Ability to lift and carry up to 30 pounds.
• Ability to sit, stand, walk, bend, and reach throughout the workday.
• Must be able to perform tasks that require physical effort, such as setting up meeting rooms and moving supplies or event materials.
• Use of standard office equipment, including computers, phones, copiers, and printers, for extended periods .

Qualifications & Experience

• 3+ years of experience as an Office Manager, Administrative Coordinator, or similar role.
• Exceptional organizational, communication, and multitasking skills.
• Friendly and professional demeanor with strong customer service orientation.
• Experience coordinating events in a corporate or professional environment.
• Proficiency in Microsoft Office Suite
• Ability to handle confidential information with discretion.
• Bachelor's degree preferred but not required.

Why You'll Love Working With Us

At Protos Security, we are a community of driven professionals working together to make the world safer through technology and service. Here is what you can expect:

• Purpose Driven Work – Every role contributes to building smarter, more secure environments
• Growth Opportunities – Mentorship, cross functional projects, and career development
• Collaborative Culture – Open communication, respect, and team first thinking
• People First Values – Inclusive culture and generous employee support

Benefits Include:

• Competitive compensation 
• Health, Vision, Dental, and Life Insurance 
• Employee Assistance Program 
• FSA / HSA 
• 401(k) with employer contribution 
• Excellent Paid Time Off (24 days) 
• Collaborative work environment (and great coffee) 

We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status under applicable law.