Policyholder Services Associate I - Kansas City - Americo CORP

    Americo CORP
    Americo CORP Kansas City

    4 hours ago

    Description
    Policyholder Services Associate I

    Job Summary

    We are currently looking for a Policyholder Services Associate to join our team Our Policyholder Services department maintains files, processes change requests, and provides status updates for all in-force policies within Americo's administrative systems, in accordance with State and Federal guidelines.

    Key Responsibilities
    • Process in-force policy requests
    • Prepare accurate written correspondence to policy owners and agents
    • Create disbursements and financial transactions in accordance with policy processing guidelines
    • Research problem situations to correct user or system errors in support of clients and other business units
    • Work on special projects as assigned
    • Meet all service level agreements on processing requests
    Knowledge, Skills, and Abilities
    • Independent problem-solving abilities
    • Ability to complete less complex financial and non-financial requests
    • Ability to multi-task while accomplishing work-related items
    • Detail-oriented with a strong attention to deadlines
    • Ability to prioritize work to ensure timely completion of all tasks
    • Computer proficiency
    • Excellent organizational skills
    • Typing speed of at least 40 wpm
    • Ability to work in a team environment

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