Patient Representative - Trenton, United States - Rutgers University

Rutgers University Trenton, United States

1 week ago

Description

Position Details

Position Information

Recruitment/Posting Title Patient Representative (multiple openings) Job Category Staff & Executive - Healthcare - Administrative Services Department UCHC-Ph-UCHC'S Admin Overview

University Correctional Health Care (UCHC), operating within Rutgers, The State University of New Jersey, is dedicated to excellence in providing physical, mental health, dental and sex offender treatment services to those involved in the criminal justice systems in New Jersey.

UCHC operates with a total budget of $150 million and approximately 1,000 staff.

We are committed to being a leader in the delivery of effective, compassionate and accessible care informed by research within correctional environments.

We Care. We Teach. We Heal. We Improve.

Posting Summary

University Correctional Healthcare, operating within Rutgers, The State University of New Jersey, is seeking a Patient Representative, located in Trenton, NJ

Under immediate supervision of the Quality Improvement Specialist - Ombudsman, investigates and problem solves grievances raised by incarcerated persons, issues raised by family or friends of inmates, and issues raised by the New Jersey Department of Corrections or other officials of the State of New Jersey concerning matters related to medical, mental health, and/or dental treatment

Responsibilities include the following:

As the Patient Representative, investigates and problem solves issues raised by inmates, family, friends and /or advocates concerning issues related to medical, and/or dental treatment at the facility.
Finalizes investigation with a written report to be distributed according to policy and procedure.
Maintains daily work logs that summarize activity for monthly and yearly reports.
Provides follow-up on all grievances with merit to ensure problem resolution and propose systemic solutions to remedy problems.
Develops monthly grievance reports as assigned by the Quality Improvement Specialist - Ombudsman

Position Status Full Time Hours Per Week 37.50 Daily Work Shift Day Work Arrangement

This position requires a full onsite work arrangement

FLSA Exempt Grade 18S Position Salary Annual Minimum Salary Annual Mid Range Salary Annual Maximum Salary Standard Hours 37.50 Union Description HPAE, Local 5094 Payroll Designation PeopleSoft Benefits

Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to

Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to

Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility ABP

Qualifications

Minimum Education and Experience Certifications/Licenses Required Knowledge, Skills, and Abilities

Bachelor's Degree, preferably in behavioral or social sciences, plus a minimum of two (2) years of experience in a hospital or other institutional health care setting with direct patient contact.
Valid Driver's License is required. Must possess own vehicle or alternative means of transportation from one site to another.
Equivalent experience, education and/or training may be substituted for the educational requirements

Preferred Qualifications Equipment Utilized Physical Demands and Work Environment Special Conditions

Must be approved by the Department of Corrections (DOC) and adhere to all DOC requirements

Posting Details

Posting Number 23ST2831 Posting Open Date Special Instructions to Applicants Regional Campus Rutgers Biomedical and Health Sciences (RBHS) Home Location Campus Off Campus City Trenton State NJ Location Details

Central Administration Offices of University Correctional Healthcare, located in Trenton, NJ

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption.

Additional infection control and safety policies may apply.

Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying.

Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law.

As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment.

For additional information please see the Non-Discrimination Statement at the following web address:

Supplemental Questions

Required fields are indicated with an asterisk (*).

Do you have a Bachelor's Degree, preferably in a behavioral or social science?

* yes
* no

How many years of experience in a hospital or other institutional health care setting with direct patient contact?

(Open Ended Question)

Do you have a valid driver's license?
Yes
No

Applicant Documents

Required Documents

Resume/CV

Optional Documents

Cover Letter/Letter of Application

patient access representative

3 weeks ago

KEYSTONE RURAL HEALTH CENTER Chambersburg, United States Full time

Patient Access Representative · Full-Time · Weekends and holidays off · Keystone Patient Access Center is seeking an individual who is a team player with the desire and willingness to learn · Responsibilities include assisting patients and their needs by scheduling in multiple ch ...
Patient Care Representative

1 week ago

Mosaic Life Care Trenton, United States PRN (as needed),

Summary · This position provides a wide range ofassistive services to promote patient flow, patient information gathering andpatient care in the clinic setting. Performs front desk duties for the Provider's office to support patientcare delivery and follow up. · This position w ...
Patient Access Representative

4 days ago

RWJBarnabas Health Trenton, United States

Patient Access RepresentativeReq #: · Category:Billing/Collections/Registration · Status:Full-Time · Shift:Day · Facility:RWJ Hamilton · Department:Emergency Dept Access Service · Location: · RWJUH Hamilton Hospital, One Hamilton Health Place, Hamilton, NJ 08619 · Job Overview: ...
Patient Reception Representative

3 weeks ago

Insight Global Trenton, United States

Job Description · Job DescriptionQualifications: · 1+ years of Medical customer service experience (front desk, patient services, etc) · - Insurance knowledge (comfortable calling up insurances, looking up referrals, etc.) · - Computer knowledge and skills required, particularly ...
Patient Access Representative

2 weeks ago

RWJBarnabas Health Trenton, United States

Patient Access RepresentativeReq #: · Category:Billing/Collections/Registration · Status:Full-Time · Shift:Day · Facility:RWJ Hamilton · Department:Emergency Dept Access Service · Location: · RWJUH Hamilton Hospital, One Hamilton Health Place, Hamilton, NJ 08619 · Job Overview: ...
Patient Access Representative

3 weeks ago

Jefferson Health Levittown, United States

PRIMARY FUNCTION: · Under the supervision of the Registration Supervisor, and Team Lead, the Patient Facing Registrar greets patients and visitors upon arrival with professionalism while identifying and responding to their needs and communicating all urgencies to the clinical st ...
Patient Representative

2 days ago

Zufall Flemington, United States

Welcome to Zufall Health · Position Summary · Zufall Health is expanding its services and searching for a Patient Representative The Patient representative (PR) acts as a greeter to patients entering Zufall Health Center as well answer the telephone, complete registration, and co ...
Patient Representative

1 week ago

Zufall Flemington, United States

Welcome to Zufall Health · Position Summary · The Patient representative (PR) acts as a greeter to patients entering Zufall Health Center as well answer the telephone, complete registration, and conduct intake as needed. The PR directs patients to the appropriate destination, ans ...
Patient Representative

2 days ago

Ivy Rehab East Brunswick, United States

· Position at Ivy Rehab Physical Therapy · Patient Representative (29 hours/week) · Ivy Rehab Physical Therapy - Outpatient Clinic · East Brunswick, NJ · Shape a rewarding career while helping patients regain their autonomy. You'll gain satisfaction in providing top-notch custom ...
Patient Representative

1 week ago

Zufall Health Center Flemington, United States

Patient Representative · Flemington, NJ 08822, USA · Req #10847 · Wednesday, April 3, 2024 · Welcome to Zufall Health · Position Summary · The Patient representative (PR) acts as a greeter to patients entering Zufall Health Center as well answer the telephone, complete registrati ...
Patient Representative

1 week ago

Ivy Rehab Chalfont, United States

· Position at Ivy Rehab Physical Therapy · Patient Representative hours/week) · Ivy Rehab Physical Therapy - Outpatient Clinic · Chalfont, PA · Pay: Starting at $18.00 per hour. · Shape a rewarding career while helping patients regain their autonomy. You'll gain satisfaction in ...
Patient Representative

1 week ago

Excelsia Injury Care Philadelphia, United States Part time

About Us · At Excelsia Injury Care) we provide management services to a host of healthcare companies throughout Maryland, Delaware, Virginia, and Pennsylvania which furnishes high-quality integrated healthcare to people suffering from neuro-musculoskeletal injuries.The healthcar ...
Patient Intake Representative

3 days ago

LCH Lab. Corp. of America Holdings Philadelphia, United States Part time

At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great ...
Patient Access Representative

1 week ago

Princeton Medical Group Inc Princeton, United States

Patience Access Representative · Be a part of our talented and growing team · Are you looking for a Full-Time Patient Access Representative position in an office setting? At Princeton Medical Group, we are looking for dedicated individuals to join our dynamic team to support ou ...
Patient Service Representative

2 weeks ago

Axia Women's Health Horsham, United States

Job Details · Description · At Axia Women's Health, our vision is to lead the way in improving women's health. At the core of achieving this is a caring, connected, and progressive community of 500 providers across nearly 200 women's health centers in New Jersey, Pennsylvania, ...
Patient Access Representative

5 days ago

Princeton Medical Group Inc Princeton, United States

Patience Access Representative · Be a part of our talented and growing team · Are you looking for a Full-Time Patient Access Representative position in an office setting? At Princeton Medical Group, we are looking for dedicated individuals to join our dynamic team to support our ...
Patient Access Representative

3 weeks ago

Princeton Medical Group Inc Princeton, United States

Patience Access RepresentativeBe a part of our talented and growing teamAre you looking for a Full-Time Patient Access Representative position in an office setting? At Princeton Medical Group, we are looking for dedicated individuals to join our dynamic team to support our wide v ...
Patient Intake Representative

6 days ago

Labcorp Philadelphia, United States Part time

At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great ...
Patient Access Representative

3 weeks ago

Princeton Medical Group Princeton, United States

Job Description · Job DescriptionPatience Access Representative · Be a part of our talented and growing team · Are you looking for a Full-Time Patient Access Representative position in an office setting? At Princeton Medical Group, we are looking for dedicated individuals to join ...
Patient Access Representative

1 week ago

Temple Health Philadelphia, United States Full time

Job Description Description Responsible for all functions related to patient access in all Ambulatory Care areas including, but not limited to, patient check-in/check-out, registration related activities, insurance verification, referral determinations, active account verificatio ...