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  • Digital Client Experience Analyst - Roseland - beBeeDigitalExperience

    beBeeDigitalExperience
    beBeeDigitalExperience Roseland

    1 week ago

    Job title: Digital Client Experience Analyst

    Description

    Key Responsibilities:

    • Manage ADP's official presence on Reddit including monitoring conversations engaging with users
    • Develop leverage a network of subject matter experts to respond to inquiries about ADP products services online with accuracy professionalism
    • Identify escalate service-related issues to internal teams for resolution
    • Analyze engagement trends improve ADP's social strategy

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