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- Provide equipment troubleshooting, repair and maintenance service to customers using Sealed Air Cryovac materials.
- Assist or coordinate/supervise customer personnel in installation of equipment along with training customers in equipment operation, maintenance and sanitation.
- Inform customers of safety regulations, technical information, modifications and improvements.
- Analyzes packaging quality and production problems to determine if equipment, material or product related.
- Advise customers in establishing preventative maintenance programs and spare parts requirements.
- Enhance customer relations with regular calls, value capture, audits of equipment, securing parts and advise on packaging techniques per territory business plan.
- Assists sales in supporting new products and and opportunities.
- Supporting sales and marketing with timely completion of all administrative reports.
- High School Diploma or equivalent required
- Mechanically inclined and innovative
- Possess a valid US Driver's License
- Ability to travel overnight 30% of the time
- Technical school preferred
- Previous experience servicing Cryovac rotary and auxiliary equipment preferred
- Professional attitude and be self motivated/directed
- Time management, communication skills, decision making, interpersonal, computer and organizational skills
- Computer technology experience – Email, Excel, Word, Google Apps, CRM
- Ability to work cross functionally to achieve company goals
- Ability to use basic hand and power tools
- Commercial or Industrial troubleshooting, installation, servicing and programming
- Experience in food packaging or other related experience
Technical Specialist - Bethlehem, United States - Sealed Air Corporation
Description
Job Description
Required Qualifications