Tier 2 Service Desk Analyst - Creve Coeur
3 weeks ago

Job summary
We are seeking a Tier 2 Service Desk Analyst to provide technical support for law firm clients in a multi-client environment.Responsibilities
- Serve as a Tier 1 and Tier 2 support resource in a multi-client environment.
- Prioritize first-call resolution and take full ownership of incidents to ensure timely and accurate outcomes.
Job description
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