Sales Application Engineer - Wilmington, United States - BigRep GmbH
Description
Your mission
As a Sales Application Engineer at BigRep, you will have a specialization in 3D printing and additive manufacturing technologies and will be a key contributor to our sales team, leveraging your technical expertise to drive the adoption of our innovative 3D printing solutions.
This position is a key resource in the sales team, playing a crucial role in understanding customer needs, providing technical guidance, and delivering tailored solutions to meet the unique challenges of the additive manufacturing industry.
Collaborate with the sales team to understand customer requirements, providing in-depth technical guidance on 3D printing and additive manufacturing solutions.
Conduct engaging and informative product demonstrations showcasing the capabilities and benefits of our 3D printing technologies.
Conduct post sales product and workflow trainings.
Build and nurture strong relationships with customers through effective communication and technical support throughout the sales process. Increase application functions by incorporating client feedback and complaints and relaying it to the CS and R&D teams.
Demonstrate a deep understanding of 3D printing materials, processes, and applications. Advise customers on material selection based on their specific needs.
Collaborate with customers on prototyping projects, providing expertise in design for additive manufacturing and conducting test runs to validate solutions.
Collaborate with CS and Marketing teams on customer successesIf you can imagine yourself in this role, here are some other reasons why BigRep is the place for you:
Bachelor's degree in mechanical engineering, materials science, or a related field
English speaking, Spanish is a plus
Proficient in 3D printing technologies such as Fused Deposition Modeling (FDM), Stereolithography (SLA), Selective Laser Sintering (SLS), etc.
Experience with HT FFF printing, CAD software (SolidWorks, AutoCad, Catia) and 3d specific slicing SW like Cura, Prusa, Simplify3D is a plus.
Minimum of 3 years of experience in sales or application engineering roles within the 3D printing or additive manufacturing industryProven ability to understand customer needs and translate technical solutions into compelling value propositions. Previous experience in technical sales is highly desirable
Excellent communication skills with the ability to convey technical concepts to diverse audiences
Collaborative mindset with the ability to work effectively with cross-functional teams
Strong analytical and problem-solving skills to address customer challenges and provide effective solutions
About us
A global leader in large format FFF 3D printing, BigRep strives to transform user productivity and creativity with easy to use additive manufacturing solutions.
To help companies accelerate innovation and rethink manufacturing, BigRep's German engineered 3D printers enable engineers, designers, and manufacturers from start ups to fortune 100 companies to go from prototyping to production faster, getting their products to market first.
Through collaborations with strategic partners - including BASF, Bosch Rexroth, Etihad Airways, and Deutsche Bahn - BigRep continues to develop complete additive manufacturing solutions comprising industrial 3D printers, software, advanced materials, and services.
Founded in 2014, BigRep is headquartered in Berlin with 100+ employees worldwide and offices and technical centers in Boston, Singapore, and Shanghai.
To make this a reality we have assembled a team of experts in marketing, design, innovation, software, control systems and hardware.
Many of us come from the 3D printing industry but all of us share a deep interest and passion in all things 3D printing related and want to be part of this next chapter in manufacturing history.