-
Customer Support Engineering
2 weeks ago
Zobility West Point, United StatesJob Description: · We are looking for a Customer Satisfaction Engineer/ Quality Resident. · This position is responsible for supporting the customer on site working as a liaison and first point of contact to assist mitigating risks and addressing quality concerns. · Provides i ...
-
Customer Support Engineering
4 weeks ago
ICONMA West Point, United StatesOne of our automotive client is looking for Engineer with Wireharness experience withBS Engineering Degree or equivalent STEM Major · Customer Support Engineering - 10 · Location: West Point, GA · Duration: 9-10 Months · Description: · We are looking for a Customer Satisfactio ...
-
Technical Support Engineer
2 weeks ago
Dirigo Technology Auburn, United StatesDirigo Technology is hiring for the role of IT Support Engineer. · If you love technology and love helping people solve problems, this is a position for you. · This role will provide direct support to our clients with plenty of opportunity for growth. We are a small but rapidly g ...
-
MS Engineer
1 week ago
NTT West Point, United StatesWant to be a part of our team? · Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or ...
-
Fiber Design Engineer
2 weeks ago
TEKsystems West Point, GA, United StatesDescription: · Preferred candidate will sit in one of the following locations. GA, AL, TN, VA, MD, MI, OH, TX · The primary design tool is Vetro. Willingness to train on the tool, but would prefer the candidate to have experience with a similar tool such as ArcGIS, 3GIS, etc. · S ...
-
Fiber Design Engineer
2 weeks ago
TEKsystems West Point, United States*Description:* · Preferred candidate will sit in one of the following locations. GA, AL, TN, VA, MD, MI, OH, TX · The primary tool is Vetro. They realize they will likely not find anyone with this experience. Will train on the tool, but they'll need to have experience with a si ...
-
Process Engineering Specialist
12 hours ago
Hyundai Mobis West Point, United StatesOverview: · About Hyundai MOBIS GA · Hyundai MOBIS is one of the largest leading auto parts specialist companies in the world. Hyundai MOBIS forms the parts and service arm for South Korean automakers Kia Motors Georgia. The Hyundai MOBIS Georgia Plant wields its cutting-edge v ...
-
Software Engineering Principal Architect
4 days ago
Nasdaq West Point, United StatesWe are seeking a talented and experienced Software Engineering Platform Architect to join our dynamic team. · The ideal candidate will have a strong background in software engineering, architecture design, and experience in developing AI solutions in cloud environments. · As a ...
-
Quality Resident Engineer 2nd Shift
2 weeks ago
Career Personnel West Point, United StatesJob Description · Job Description2ND SHIFT · Tier One Supplier To Hyundai. Offers outstanding benefits · About the Quality Resident Engineer role · Support on-site customer plants by performing day-to-day rework on Wire Harnesses while negotiating/disputing issues that are catego ...
-
Quality Control Specialist
2 weeks ago
Hyundai Mobis West Point, United StatesOverview: · About Hyundai MOBIS GA · Hyundai MOBIS is one of the largest leading auto parts specialist companies in the world. Hyundai MOBIS forms the parts and service arm for South Korean automakers Kia Motors Georgia. The Hyundai MOBIS Georgia Plant wields its cutting-edge v ...
-
Desktop Engineer
3 weeks ago
Danta Technologies Lanett, United StatesHi · My name is Srikanth and I'm an IT recruiter at Danta Technologies · we have immediate position for Desktop Support Engineer at Lanett AL (Onsite). Please find the complete job description given below. if your comfortable, kindly please share your updated resume to · Posit ...
-
Software Engineer
4 days ago
Nasdaq West Point, United StatesDeveloping APIs for services deployed on Amazon Web Services (AWS). The ideal candidate will have a strong background in Python development, with a focus on developing scalable and efficient APIs. You will play a crucial role in our team, working closely with other developers, De ...
-
Procurement Specialist
11 hours ago
Hyundai Mobis West Point, United StatesOverview: · About Hyundai MOBIS GA · Hyundai MOBIS is one of the largest leading auto parts specialist companies in the world. Hyundai MOBIS forms the parts and service arm for South Korean automakers Kia Motors Georgia. The Hyundai MOBIS Georgia Plant wields its cutting-edge v ...
-
20059 - Business Process Consultant
1 week ago
Hyundai AutoEver America West Point, United StatesBusiness Process Consultant · West Point, GA · Purpose: · Thisposition is the Business Process Consultant with the ability to lead HCM (Human Capital Management) solution for Hyundai/Kia Motors Manufacturing, to support business systems (SAP HR and SuccessFactors), to collaborat ...
-
20059 - Business Process Consultant
1 week ago
Hyundai AutoEver America West Point, United StatesBusiness Process Consultant · West Point, GA · CBU: KaGA (Kia Georgia) · Purpose: · This position is the Business Process Consultant with the ability to lead HCM (Human Capital Management) solution for Hyundai/Kia Motors Manufacturing, to support business systems (SAP HR and ...
-
NetworkSecurity Engineer
3 days ago
Woongjin, INC. West Point, United StatesJob Description · 1. Configures Corporate Network Architecture To Meet Company Specific Goals And Security · 2. Installs And Configures Key Network Hardware (Switches, Routers, Firewalls Etc.) · 3. Investigates And Solves Network Issues That Impact End User And Production Perf ...
-
20059 - Business Process Consultant
1 week ago
Hyundai AutoEver America West Point, United StatesBusiness Process Consultant · West Point, GA · CBU: KaGA (Kia Georgia) · Purpose: · This position is the Business Process Consultant with the ability to lead HCM (Human Capital Management) solution for Hyundai/Kia Motors Manufacturing, to support business systems (SAP HR and ...
-
Body QC Engineer- Weld Integrity
2 weeks ago
SWJ TECHNOLOGY, LLC West Point, United StatesJob Description · Job Description · SUMMARY: · Develop broad understanding and application of the automotive industry standards and continually strive for improvements and excellence in all facets of the business. Ensure quality standards of parts provided by suppliers and in-ho ...
-
Production Trainer
2 weeks ago
Hyundai Transys Georgia Seating System, LLC West Point, United StatesJob Description · Job DescriptionSummary of Position: · The Training Instructor will oversee the training lab. Which includes all lab activities including the actual training and performance of team members. · Corporate: · Adheres to the HTGSS policies and procedures · Learns, de ...
-
CMM Technician
1 week ago
Hyundai Transys Georgia Seating System, LLC West Point, United StatesJob Description · Job DescriptionSummary of Position: · This position performs all task necessary to ensure parts meet customer's intent prior to, at SOP, and the lifetime of the part. Ensures conformance and acceptance to established customer specific criteria. · Duties and Re ...
Customer Support Engineering - West Point, United States - Zobility
Description
Job Description:
We are looking for a Customer Satisfaction Engineer/ Quality Resident.
This position is responsible for supporting the customer on site working as a liaison and first point of contact to assist mitigating risks and addressing quality concerns.
Provides information relevant to New Products & New processes.Responsibilities:
Voice of the customer.
Provide suggestions / solution plan to internal functions for customer problem solving.
Provide technical expertise to customer whenever necessary and ensure the customer is effectively handling Client products in their processes.
Work with the team to implement cost reduction initiatives where applicable.
Establish and maintain oral and written communications with the appropriate Customer and Client contacts / organizations.
Track Customer complaints (WFCC -formal as well as Informal).
Closely follow up on open issue corrective actions (WFCC and Informal) to ensure they are implemented and effective. Provide necessary information to internal functions for continuous improvement.
Establish and maintain a tracker to monitor quality improvement performance (WFCC and Inf).
Understand and follow all relevant Enterprise Operating System (EOS) policies/processes/procedures and provide monthly report feedback.
Participate as part of the vehicle assembly plant "Quality Team" including fostering communication and building strong relationships with customer to improve customer satisfaction level.
Coordinate Client in-Plant coverage for prototypes, pilots runs, special runs and new model year start-up.Follow EHS policies where applicable.
Coordinate sorts, reworks, and special investigation analysis as needed.
s a Client Quality team member, proactively work with other divisional CSE's to solve issues and contain problems to protect the customer and Client.
Requirements:
Proficient Microsoft Office Skills.
Excellent Organization Skills.
Excellent Communication Skills.
Skills:
Prior Wiring Harness Engineering Experience / Wiring Harness manufacturing knowledge/ Previous design harness experience.
Trouble shoot wiring harness problems.
Knowledge of wiring schematics.
Demonstrated ability to adapt and learn continuously, clearly establish expectations and hold others accountable for achieving results, as well as developing and executing strategic plans.
Embrace resilience - seeing every challenge as a learning opportunity and invitation to grow.People willing to share knowledge and experience with others in a commitment to make a group growth bringing balance to it instead of weighting in one direction.
Multifunctional comfortable to follow up several projects at the same time.Supports and exemplifies Client values and commitment to SAFETY, quality and cost with a great sense of ownership, teamwork, and communication among all levels of administration.
Organized and self-sufficient professional.Open to travel.
Education:
BS Engineering Degree or equivalent STEM Major.
We offer attractive, competitive compensation and benefits including, medical, dental, 401k, short-term disability, AD&D, tuition reimbursement, and more. If you take pride in your work and are committed to personal and professional success, let's talk. Please visit to learn more.
Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.
#J-18808-Ljbffr