Front Office Specialist - Dayton - Kettering Medical Center Network

    Kettering Medical Center Network
    Description

    Job Details

    Physician Office | Dayton | Full-Time | First Shift

    Responsibilities & Requirements

    Under the supervision of the provider and/or practice leader, provides administrative support throughout the practice. This position is typically the first point of contact (phone and in-person) for the office. This position is responsible for answering, handling and screening incoming telephone calls; greeting and registering patients, filing and preparing charts. In addition, this position is responsible for check-out functions, including review of encounter form data, collection of co-payments, scheduling follow-up appointments; day-end reconciliation duties.

    Job Requirements:

    • High School Diploma or equivalent.
    • Previous front office experience or background in general office work.
    • Must be able to maintain confidentiality/discretion.
    • Must be patient, courteous, and tactful.
    • Ability to communicate and relate well with office staff, ancillary departments and the public.
    • Ability to follow direction, accept orders and perform repetitive tasks.
    • Computer literate in use of word processing and email.

    Preferred Qualifications

    • 1-year experience in a medical/physician office setting preferred
    • Experience in electronic medical records preferred.
    • Knowledge of medical terminology preferred.

    Overview

    Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.


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