IT Infrastructure - Harper Woods - Zobility

    Zobility
    Zobility Harper Woods

    1 week ago

    Description

    Job Description

    An , focusing on printers/plotters, AutoCAD LT installs and performance troubleshooting, Office 365 support, Tier 1 remote assistance via TeamViewer and Freshservice.

    • Serve as the on-site IT point of contact for users;
    • Install configure and troubleshoot AutoCAD LT;/li>
    • Set up maintain printers / plotters (including CAD printers) resolve jams drivers queues connectivity/ ; < li > Provide Tier 1 ticket support remotely via TeamViewer/Freshservice triage resolve escalate per SOP;/ li > < li > Manage inventory track check-in/out laptops peripherals spares stock process RMAs repairs asset records current./

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