Queue Coordinator - Phoenix, AZ

Only for registered members Phoenix, AZ , United States

19 hours ago

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Job summary

Reporting to our Service Delivery Management team, the Queue Coordinator plays a crucial role on our service desk for day-to-day operations and is responsible for monitoring and managing the ticket queue.

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Responsibilities

  • Serve as an integral part of a Managed Service Provider (MSP) Service Desk by managing the ticket queue and prioritizing the incoming work and assigning it to the appropriate technical resources for resolution.

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