Client Value Partner - New York - Celonis

Description

We're Celonis, the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes - and for that, we need your help. Care to join us?

The Role:

We are looking for a Client Value Partner, CPG-a seasoned industry executive who can bridge the gap between global supply chain strategy and operational excellence. You will act as the primary accountable lead for one of our most strategic global accounts, translating C-level vision into clear, realized value.

As a Partner, you are a "go-to" strategic advisor within our CPG & Retail go-to-market organization. You will move beyond standard customer success to link Celonis capabilities to key outcomes specific to high-volume distribution, logistics, and asset-intensive operations.

You will work in partnership with the Celonis Sales Teams and have full responsibility for the end-to-end value journey of our top-tier customers. You are our customers' trusted advisor, helping them mobilize resources, achieve their strategic goals, and realize significant value using the Celonis Process Intelligence Platform.

In collaboration with our partners, Product, and Engineering teams, you will drive measurable business impact across complex global networks. You will blend deep industry expertise with a proven strategy consulting skill set to spearhead data-driven transformation at the forefront of one of the fastest-growing tech companies worldwide.

The work you'll do:

Identify & Frame Value

• Translate Strategy to Operations: Analyze the client's strategic goals (e.g., Network Optimization, Sustainability/ESG, Working Capital Release) and map them to a long-term vision utilizing the Celonis platform.
• Target High-Impact Areas: Architect the "CSCO" or "COO" agenda-moving beyond isolated use cases to optimizing entire value chains, such as Order-to-Cash, Procure-to-Pay, Logistics & Distribution, and Inventory/Asset Management.
• Build the Business Case: Construct robust, board-level business cases that articulate the financial impact of Process Intelligence (e.g., impact on Cost-to-Serve, On-Time-In-Full performance, or Asset Utilization) to C-Suite executives.
• Build demos and strategic roadmaps, leveraging industry benchmarks and best practices in order to embed Celonis as a core pillar of the client's digital supply chain strategy.
• Undertake Value Assessments and communicate the value opportunity and strategic roadmap to C-Level executives.

Realize Value

• Drive Engagement Success: Lead the executive relationship and value workstream for large-scale transformations, ensuring the program effectively delivers on its "digital twin" promise across the global network.
• Orchestrate the Ecosystem: Guide customers on organization design and the maturation of Centers of Excellence (CoE), mobilizing global cross-functional teams (Services, Product, Engineering) to ensure seamless delivery.
• Solve Systemic Challenges: Work cross-functionally to tackle difficult implementation hurdles, helping customers define standards for inventory visibility, fleet/logistics optimization, and enterprise-wide change initiatives.
• Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement in Supply Chain and Finance functions.
• Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives.
• Present results and realized value to senior management and C-level executives.

Scale Value

• Codify Best Practices: Turn our client successes into reusable assets, playbooks, and thought leadership for the broader CPG and Distribution practice.
• Mentor & Enable: Act as a senior leader for the team, coaching junior members and managers on executive relationship management, supply chain nuances, and team performance.
• Product Feedback: Serve as the "Voice of the Customer" to our Product teams, ensuring our development roadmap aligns with the specific scale and complexity needs of a global enterprise.
• Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing.
• Build a strategic expansion roadmap for customers, embedding Celonis Process Intelligence Platform as a strategic business transformation platform in their organization.
• Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases.

The qualifications you need:

• Deep Industry Experience: 15+ years of relevant experience, ideally combining time at a global CPG, Logistics, or Supply Chain-intensive firm with Strategy Consulting. You understand the complexities of moving goods and managing assets at scale.
• Domain Expertise: You possess granular knowledge of the value chain, specifically in areas such as Supply Chain Planning, Logistics & Distribution, Fleet/Asset Management, and Order Management.
• Value Realization Skills: You have a track record of driving large-scale transformation programs. You understand how to impact the P&L through inventory optimization, logistics efficiency, and cash flow improvement.
• Technical Fluency: You understand the modern supply chain stack (SAP S/4HANA, Oracle, TMS/WMS systems) and how to translate Celonis use cases into the customer's specific business landscape.
• Stakeholder Management: Extensive experience presenting to and influencing C-Level executives (CSCO, CIO, CFO). You can navigate complex global organizations and have the power of persuasion through data, facts, and confidence.
• Builder Mentality: You are comfortable working with ambiguity and possess an entrepreneurial leadership style that inspires teams.
• Degree: MBA strongly preferred; Degree in Business, Supply Chain Management, Engineering, or related field required.

Visa sponsorship is not offered for this role.

The base salary range below is for the role in the specified location, based on a Full Time Schedule.

Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.

The base salary range below is for the role in New York, based on a Full Time Schedule.

$233,000-$270,000 USD

What Celonis Can Offer You:

• Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business.
• Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities.
• Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here.
• Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs.
• Connect and Belong: Find community and support through dedicated inclusion and belonging programs.
• Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.
• Collaborate Globally: Join a dynamic, international team of talented individuals.
• Empowered Environment: Contribute your ideas in an open culture with autonomous teams.

About Us:

Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It's system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.

Celonis Inclusion Statement:

At Celonis, we believe our people make us who we are and that "The Best Team Wins". We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.

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