Director Of Patron Experience - Chautauqua, New York, , United States

The Director of Patron Experience is a leader responsible for designing and delivering an integrated, mission-aligned experience for all visitors to Chautauqua Institution.This role oversees the full patron lifecycle — from pre-arrival planning and onboarding communications to on ...

The Director of Patron Experience is a leader responsible for designing and delivering an integrated experience for all visitors to Chautauqua Institution. · This role oversees the full patron lifecycle — from pre-arrival planning and onboarding communications to on-grounds navig ...

A leader responsible for designing and delivering an integrated experience for all visitors to Chautauqua Institution from pre-arrival planning to on-grounds navigation. · Lead front-of-house operations across all venues. · Manage centralized patron services (ticketing, informati ...

No employer-provided housing is available for this position. Applicants should plan to secure independent housing or reside within a commutable distance. · Provides navigational directions to businesses, accommodations,& venues. · Acts as a Contact Center service representative u ...

This role supports the Marketing Department's mission by serving as a welcoming, knowledgeable point of connection between Chautauqua Institution and its patrons. By providing professional, accessible, and responsive front-of-house service, · Patron Services staff help ensure a s ...

Greet patrons in a courteous manner. · Scans & checks validity of patron passes & tickets. · ...

The Seasonal Front of House Manager is a key leader in delivering Chautauqua Institution's signature hospitality across five major venues. · ...

This role supports the Marketing Department's mission by serving as a welcoming, knowledgeable point of connection between Chautauqua Institution and its patrons. By providing professional, accessible and responsive front-of-house service Patron Services staff help ensure a safe ...

The Gate Attendant is part of the Ticketing & Sales Office team. Exceptional customer service and outstanding patron experience is part of the team's responsibility. · ...

+The Seasonal Front of House Manager is a key leader in delivering Chautauqua Institution's signature hospitality across five major venues. · +Schedule and supervise usher captains and seasonal usher teams. · Provide strong, visible daily leadership with clear expectations, coach ...

Chautauqua Navigators will work at mobile locations across the grounds, providing more opportunities for guest interactions. · , · , · , · )} ...

The Gate Attendant is part of the Ticketing & Sales Office team. · Exceptional customer service and outstanding patron experience is part of the team's responsibility. · The entrances to the grounds at Chautauqua Institution are staffed by a Gate Attendant. · ...

This role supports the Marketing Department's mission by serving as a welcoming, knowledgeable point of connection between Chautauqua Institution and its patrons. By providing professional, accessible, and responsive front-of-house service, Patron Services staff help ensure a saf ...

The Chautauqua Safety & Security Department serves all who come to the grounds. · Maintains various records using Microsoft Office software. · General office duties include but are not limited to answering phones, logging parking tickets, filing and organizing reports. · ...

The Chautauqua Institution is seeking an Front Desk Attendant to work during summer operations starting annually each June and concluding in August. · ...

The Parking Hut Attendant is part of the Ticketing & Sales Office team and is stationed in the Main Parking Lot. · The parking hut is a small, enclosed space that is subject to environmental conditions like weather, sun, wind, humidity and insects. · ...

The mission of the Community Safety & Security department is to serve and protect all who come to the grounds. · We are seeking an Armed Security Officer to join our team. · ...

The Chautauqua Sports Club services include pontoon boat rentals and sports equipment rentals. The attendant must greet patrons, operate boats and clean them. They will also assist with event registration and operation. · Greet patrons. · Operate boats. · Clean boats. · ...

+The Guest Services Associate will greet patrons, answer questions regarding merchandise, describe products and explain use to customers. · ...

The Campus Planning & Operations department is responsible for the fourteen Institution owned docks. Only the Central Dock is staffed, where limited marina services like vessel fuel and mooring are available. · Provide friendly and professional customer service to contribute towa ...