- Medical benefits
- Paid vacation time
- Closed on most holidays
- Opportunities for growth within the company
- Paid training programs
- Employee vehicle purchase plans
- Family-owned and operated business
- Long-term job security
- Health and wellness initiatives
- Flexible work schedule options
- Complimentary Saturday lunches
- Individualized product training sessions
- Discounts on products and services
- Access to demo units
- Answering phone calls and scheduling service appointments
- Providing estimates for service work and accessories
- Utilizing electronic parts catalog for parts lookup
- Creating repair orders
- Maintaining detailed records of all service work
- Keeping customers informed about the progress of their vehicles
- Coordinating with the Parts department for necessary parts
- Prioritizing exceptional customer service at all times
- Scheduling service work through various channels
- Updating customers on job status and repair progress
- Ensuring timely completion of work as promised
- Handling vehicle check-ins and deliveries
- Generating and explaining service invoices to customers
- Explaining repair charges thoroughly
- Verifying warranty status and any outstanding recalls
- Attention to detail
- Reliability and punctuality
- Strong work ethic
- Organizational skills
- Outstanding customer service abilities
- Excellent communication skills
- Ability to thrive in a team-oriented, fast-paced environment
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Service Advisor - North Versailles, United States - Mosites Motorsports
22 hours ago
Description
Service Advisor Position at Mosites Motorsports
Mosites Motorsports is seeking to add another Service Advisor to their team to assist customers with their service needs. If you thrive in a fast-paced work environment, excel at providing exceptional customer service, and are skilled at multitasking, then this opportunity is for you. The service writer plays a critical role in managing service transactions between customers and the service department, ensuring a seamless and successful service delivery.
We are open to candidates new to the powersports industry, with prior experience in customer service, retail sales, the restaurant industry, or hospitality. At Mosites Motorsports, our aim is to deliver the utmost value in the powersports marketplace, achieved through our expert factory-trained service technicians and a team of passionate powersports enthusiasts.
Our dedication to the powersports world is evident in every aspect of what we do, from racetracks to consumer shows, from our online presence to our physical store. To truly understand the Mosites Motorsports difference, it must be experienced firsthand.
