- Duration: 4 months
- This position is responsible for support and maintenance of FIS vended applications and interfaces from both a technical and business perspective.
- The Systems Analyst works with the business toward understanding their use of applications and technologies.
- They play an integral role in working with the vendor on the installation, configuration, system integration testing and evaluation of new, enhanced, and upgraded technologies producing deliverables related to specific projects. This Analyst will provide the day-to-day support of applications and interfaces through troubleshooting issues and working with the vendors on quick resolution.
- They partner with the vendor to ensure quality services and solutions meet defined SLAs. In addition,
- This Analyst will help with the Cyber Remediation Program.
- Creating metrics to identify trends, assist Compliance and Security to ensure systems are functioning in accordance with applicable laws and regulations, etc.
- Perform administration and configuration of systems, such as core banking software (FIS IBS), deposit origination systems, payment systems (ACH, Card, POD), fraud systems, dispute automation systems, digital banking systems, etc.
- Create change requests and apply approved change requests to system functionality and configuration.
- Works with application development on APIs and required interfaces.
- Partners with vendor(s), business liaisons, and others to understand both business and system requirements.
- Modify, enhance and/or create solutions to meet business requirements.
- Review, plan, test, and implement system upgrades and enhancements.
- Review system patches and updates by vendors to ensure minimal system impact.
- Participates in project teams producing quality and timely deliverables.
- Perform unit testing of solutions prior to moving to production.
- Builds and leverages metrics, incident reports, availability reporting, and trends to decrease overall system downtime and improve systems operations.
- Produces reports to monitor enhancements, upgrades, and patches to the environment.
- Builds and/or maintains the system, end user, support and training documentation, procedures, and guidelines for the LOBs, Application Support team, Service Desk, and others.
- Core banking experience
- Microsoft suite
- Former Financial industry experience
- Service Now
- Previous reporting experience with Business objects
- Experience with loans
- 7-10+ experience
- Who Will the Candidate Be Working with on a Daily Basis? Working with the manager and other team members.
- 3 others on the team doing similar tasks but are responsible for other applications.
- Potentially other project teams and business leaders. Service desk collaboration as well since we also monitor tickets.
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
- Our client is a leading and well-diversified North American financial institution committed to creating enduring value for their clients, teams, communities, and shareholders as we activate our resources to create positive change and contribute to a more secure, equitable, and sustainable future. They know the importance of reliable financial products and services and are dedicated to providing them in a way that lets you bank however you want, whenever you want.
- They work hard to make client organization a place where everyone's welcome and can truly feel they belong. You deserve a job that's more than a job. Take your career to new heights and work alongside the best in the industry.
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Systems Analyst - Chicago, United States - Global Technical Talent
Description
Systems Analyst#LI-GTT