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    Airport Customer Support Associate - Concord, United States - Atlantic Aviation

    Atlantic Aviation
    Atlantic Aviation Concord, United States

    4 weeks ago

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    Description

    Job Description

    Job DescriptionWhy You'll Love This Customer Support Associate Job

    Did you ever want to work in aviation but didn't know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Customer Support Associate position with Atlantic Aviation at BED in Concord, MA may be perfect for you

    In this position, you will be the first point of contact for clientele arriving at the facility. You will get the opportunity to interact with many large corporations' flight departments and high-profile clients In this position, you will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft.

    Use your experience and outgoing personality to build a career in aviation you are excited about and apply for the Customer Support Associate job today

    Pay for this position starts at $20 / hour. This position requires open availability to work shifts between 6am and 10pm and includes weekends, holidays, overtime, and on call as needed.ResponsibilitiesCustomer Support Associate Responsibilities
    • Provide customers with professional service and assistance
    • Making hotel and catering reservations for inbound and outbound aircraft
    • Processing customer purchases and fuel transactions
    • Work closely with line service personnel and pilots, ensuring all customer service needs are met
    Required SkillsCustomer Support Associate Qualifications
    • Customer service/hospitality experience
    • High school diploma or GED certificate
    • 18 years of age
    • A valid state driver's license
    • Ability to comprehend and perform basic math calculations
    We maintain a drug-free workplace and perform pre-employment substance testing.
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