Principal Cloud Security Engineer - Englewood, United States - TeleTech Holdings, Inc.

TeleTech Holdings, Inc. Englewood, United States

2 weeks ago

Description

Bringing smiles is what we do at TTEC... for you and the customer.

As a Cloud Security Principal working remote in U.S., you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

Key Responsibilities of oversight are:

Security Architecture Design:
Review, plan/design and document secure cloud-based systems, including infrastructure, platforms, and applications.

Risk Assessment:
Conduct risk assessments and identify opportunities to improve the security of our cloud environments.

Knowledge of TTEC Security Policies:
Help with awareness and enforcement of security policies, standards, and procedures for cloud deployments.

Help ensure compliance with industry regulations and standards (e.g., GDPR, CCPA, HIPAA, ISO 27001, HITRUST, PCI and SOC 2 Type 2).

Identity and Access Management (IAM):

Review and recommend improvements to IAM processes and procedures to efficiently control and manage access to cloud resources.

Security Monitoring and Incident Response:
Help ensure our SOC has appropriate visibility and monitoring capabilities to detect security events in cloud environments. Enhance the incident response plans to address security incidents.

Security Awareness and Training:
Conduct training sessions and workshops to promote security awareness across key stakeholders, departments and relevant staff.

Security Documentation:
Help create, enhance, and maintain documentation related to cloud security architecture, procedures, and incident response plans.

Security Metrics:
Create and maintain security metrics for the cloud based infrastructures
What You Bring to the Role
Bachelor's degree in computer science, Information Technology, or related field.
Experience can be used in lieu of a degree
Professional certifications in cloud security (e.g., AWS Certified Security – Specialty, Azure Security Engineer, Google Professional Cloud Security Engineer)
Strong understanding of cloud computing platforms (e.g., AWS, Azure, Google Cloud Platform)
Experience with cloud-based security technologies and tools (e.g., firewalls, intrusion detection/prevention systems, encryption)
Knowledge of security frameworks and standards (e.g., NIST Cybersecurity Framework, CIS Controls, PCI DSS, CIAQ v4)
Must have the ability to communicate across all cultures since TTEC is an international company
Ability to work independently as well as part of a team
Strong analytical and problem-solving skills
Minimum of 5 years of experience in cybersecurity, with a focus on cloud security
Experience designing and implementing security solutions for cloud environments
Experience with cloud migration projects and cloud-native security technologies
What You Can Expect
An annual incentive program
Medical, dental, and vision
Tax-advantaged health care accounts
Financial and income protection benefits
Paid time off (PTO) and wellness time off
Tuition reimbursement and access to thousands of free online courses
Visit for more information.
Compensation
The anticipated range is $170,000-$180,000 USD. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.

On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.

These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.

We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

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