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Business Analyst - Glendale, United States - City of Glendale AZ

City of Glendale AZ Glendale, United States

1 month ago

Description

Salary: $66, $99,396.00 Annually

Location : Glendale, AZ

Job Type: Full Time

Job Number:

Department: Police Services

Opening Date: 04/15/2024

Closing Date: 4/28/2024 11:59 PM Arizona

Hours per Week: 40

Description

Join our rapidly growing organization with a career in business analysis. This career offers great City benefits, an intellectual challenge, and the potential for growth and advancement.

IMPORTANT NOTE: All communication, including testing invitations, will be sent via email. Please be sure to use a valid email address on your application and check your email regularly.

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As a member of the Glendale Police Department, this position provides functional support to analyze business processes and technology requirements for an assigned department. Focuses on specific departmental applications or hardware; develops systems based on detailed specifications and operates as a liaison among business and IT stakeholders to elicit, analyze, communicate and validate features and requirements for changes to business processes, policies, information and information systems.

Essential Functions

Provides administration and maintenance for assigned department's application systems.
Performs business analysis, which involves collaborating with management, staff, and internal customers to determine desired technological goals, priorities, and resources.
Analyzes customer and business needs and utilizes technological solutions to achieve efficient and cost-effective results; modifies applications and enhances software functionality.
Determines departmental business issues and data challenges, elicits requirements from end-users to develop functional and system design specifications.
Works with Information Technology staff to schedule changes to production environments.
Creates and maintains a variety of system reports, which may involve complex programming of software, databases, and/or other related systems to support the business needs of the department.
Monitors and approves system security, updates and maintains system security records and permissions, and performs security reviews and audits as assigned.
Serves as departmental liaison with Information Technology and other departments on specific software issues, technology coordination and projects; troubleshoots software problems, assists with scheduling and managing the phases of system and software upgrades and testing.
Provides application design consultation; analyzes highly complex business requirements, designs and writes technical specifications.
Assists in providing technical direction and support, including budget projections, for the assigned functional area in determining current and future software and hardware needs. May prepare and monitor a program budget or provide recommendations for the budget regarding computer equipment and systems for a department.
Identifies and researches trends and developments and makes recommendations on software and hardware needs; works with vendors, consultants and staff and assists with the procurement, budget, and evaluation process on software and hardware related purchases for the department. Works with application vendors to support department applications to include fixes, upgrades and enhancements.
Maintains department inventory of computer hardware/equipment and assists Information Technology with software rollouts, hardware replacement and repair and software installations; assists in prioritization, submission and implementation of requests for technology service for the assigned functional area.
May work with Information Technology staff to perform preventative maintenance and optimization on servers and desktops used by the assigned department.
Coordinates, schedules and performs end-user training of business systems and technologies as necessary to support the department's applications including departmental technical procedures and user guides. May conduct presentations, classroom or individualized training for departmental users in the assigned functional area on new application software; sets technology direction based on citywide standards of Information Technology.
Develops standards and control procedures; produces training material to document business and system rules, processes and procedures.
Develops, maintains, and updates departmental web content as assigned. Assists departmental web authors as needed.
Provides minor computer support and assists department users in the use of equipment and software, network and/or other related technology problems.
May assist with grant applications related to information and/or business system technology.
Performs other related duties as assigned.

Minimum Qualifications/Special Requirements/Success Factors

Bachelor's Degree in Information Technology, GIS or Computer Science and three years of related information technology business development experience in assigned area supporting financial applications/operations, HRIS, software configurations, process design, process mapping or project planning. Candidates with experience in project management and/or law enforcement are desirable. Any equivalent combination of training and experience that provides the required knowledge, skills and abilities is qualifying.

Knowledge of:
The assigned functional area's business processes to apply technical solutions
Computers and applicable software applications
Operating systems
Principles and practices in assigned area of responsibility
Police and Criminal Justice systems (i.e. Police Records Management Systems, Computer Aided Dispatch Systems, Public Safety Mobile Systems)
Computer networks and network safeguards, as well as proper IT security procedures
Solid understanding of computer software and hardware, networks and wireless systems
SQL language and report design
Applicable programming principles and/or languages
Database management concepts
System development processes and tools
Project management principles and practices
Analytical methods
Computerized relational databases, spreadsheets, and word processing software
Microsoft Office products and other relevant technologies

Ability to:
Analyze and understand department business workflow and computing needs
Utilize programming languages to troubleshoot and revise the software application to meet the specific business needs of the assigned functional area
Create, compose and edit written materials
Develop and deliver presentations
Develop Training/Instruct on software, hardware systems and business practices
Troubleshoot and resolve computer hardware, software, and peripheral problems
Process computer data and to format and generate reports
Design and implement systems and databases
Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Interpret a variety of instructions furnished in written, oral, diagram or schedule form
Analyze problems and make recommendations for improvements
Establish and maintain effective working relationships with employees, municipal officials, service contractors, and the public
Listen and communicate effectively with a diverse group of people including users, managers and vendors to address concerns and recommend alternatives
Make oral and written presentations of system analysis and design considerations in a clear, concise and non-technical manner using proper sentence construction and grammar
Manipulate and create data tables to troubleshoot problems or enhance data information
Comprehend and make inferences from written material

Special Requirements
Arizona Driver's License
Must obtain an Arizona Department of Public Safety Terminal Operator Certification within 6 months of hire

Physical Requirements/Working Conditions

Office setting

Applying in this recruitment does not preclude you from applying in other City of Glendale recruitments. If you are not selected for this position, you would need to reapply to receive consideration. Candidates will be notified by email of their standing in the recruitment process, including any limitations on reapplication.

Glendale is an Equal Opportunity Employer and values diversity at all levels of the workforce.

Applicants may obtain a copy of the City of Glendale's EEOP Utilization Report or upon request from the City of Glendale's Human Resources & Risk Management Office.

Benefit information is outlined here:

01

AA) By indicating yes to this question, I understand and acknowledge the following information:If disqualified, or otherwise not selected for employment, I am NOT entitled to disclosure of the reason for the hiring decision.Any omission, misrepresentation, or falsification when answering these supplemental questions, or in any subsequent interview or hiring document, may permanently disqualify me from any employment with the Glendale Police Department.I also affirm that the information and answers provided by me to all items in this supplemental questionnaire are, to the best of my knowledge, true, complete and accurate. I understand that any false statements, including written, can be prosecuted under ARS , Unsworn Falsification, a Class-2 Misdemeanor.

02

AB) Do you understand that ANY omission, misrepresentation, or falsification on this or any other interview or hiring document could result in your permanent disqualification from employment or termination from the Glendale Police Department?

03

AC) A polygraph examination WILL BE administered as part of this hiring process. For the positions of Police Officer, Police Communications Specialist, and Police Detention Officer, a psychological examination WILL BE administered in addition to the polygraph examination. Do you understand this information?

04

AH) Have you ever served in the Armed Forces of the United States?Note: You will be required to provide proof of military service and discharge status (Form DD-214) at a later stage in the hiring process.

05

AI) If you have served in the Armed Forces of the United States, please indicate which branch.

06

AJ) If you have served in the Armed Forces of the United States, please indicate your discharge date.

07

AK) If you have served in the Armed Forces of the United States, please indicate your type of discharge.

08

AL) Have you EVER committed, been convicted of, plead guilty to, or plead no contest to misdemeanor charges?

09

AM) If YES, please provide details on each incident. Include the date of the incident, location (city/state), police agency involved, the offense alleged, and the disposition and punishment. Remember to include offenses while you were a juvenile. If NO, type "N/A".

10

AN) Have you EVER committed, been convicted of, plead guilty to, or plead no contest to felony charges?

11

AO) If YES, please provide details on each incident. Include the date of the incident, location (city/state), police agency involved, the offense alleged, and the disposition and punishment. Remember to include offenses while you were a juvenile. If NO, type "N/A".

12

AP) Have you EVER been physically arrested or cited and released for ANY criminal offense in any state, including as a juvenile?This would include violations such as DUI's, Reckless Driving, Cancelled, Refused, Suspended, or Revoked License, Fictitious Plates, etc. This includes any offenses that were expunged or sealed upon becoming an adult. Include ANY charges, which might have been later dismissed, reduced or expunged by the courts, prosecutor or pursuant to any plea agreement.

13

AQ) If YES, please provide details on each incident. Include the date of the incident, location (city/state), police agency involved, the offense alleged, and the disposition and punishment. Remember to include offenses while you were a juvenile. If NO, type "N/A".

14

AR) List ALL traffic citations that you have received as an adult OR a juvenile, regardless of the disposition. Include the city and state in which it occurred, the date, the offense alleged and the disposition of the offense. Do not include parking tickets. Type "N/A" if none.

15

AS) List below ALL drivers' license suspensions and/or revocations that you have received. Include the reason for the suspension/revocation, the city and state in which it occurred, the date and the disposition of the offense. Type "N/A" if none.

16

AT) Have you EVER been questioned by a law enforcement official (including court officials) for ANY reason? Include any incident as a juvenile or as an adult.

17

AU) If YES, please provide details on each incident. Include the date of the incident, location (city/state), police agency involved, the offense alleged, and the disposition and punishment. Remember to include offenses while you were a juvenile. If NO, type "N/A".

18

AV) Have you EVER attended ANY court proceeding or counseling regarding school discipline or criminal matters? Include any incident while attending school as a juvenile or as an adult.

19

AW) If YES, please provide details. If NO, type "N/A".

20

AX) Have you EVER stolen, illegally acquired, misappropriated, or shoplifted ANYTHING as a adult OR as a juvenile (whether detected or not)?

21

AY) If YES, please provide details. Include what was taken, the approximate value, if you were an adult or juvenile, and the circumstances that led to you taking the item(s). If NO, type "N/A".

22

AZ) Have you EVER knowingly or inadvertently been in possession of ANY stolen property?

23

BA) If YES, please provide details. Include what you were in possession of, the approximate value, if you were an adult or juvenile, and the circumstances that led to you taking the item(s). If NO, type "N/A".

24

BB) Have you EVER committed or been present during the commission of any computer crimes, whether as an adult or a juvenile? This includes, but is not limited to computer hacking, illegally downloading of music or videos, or any other types of computer fraud.

25

BC) If YES, please provide details. Include the date of each incident, location (city/state) and the circumstances involved. If NO, type "N/A".

26

BD) Have you EVER viewed, downloaded, shared, or distributed ANY form of known child pornography or photographs depicting known children in a sexual manner, whether as an adult or juvenile?

27

BE) If YES, please describe the circumstances in full, including websites. Include the date of each incident, how you got it, how many times, etc. If NO, type "N/A".

28

BF) Have you EVER committed any sex offenses with a minor? This would include any acts as an adult or juvenile.

29

BG) If YES, please provide details. Include the date of each incident, location (city/state), ages, and the circumstances involved. If NO, type "N/A".

30

BH) Have you EVER committed ANY act of domestic violence, against a spouse, significant other, or family member, whether as an adult OR juvenile?

31

BI) If YES, please provide details. If NO, type "N/A".

32

BJ) Have you EVER committed any other sexual offenses, other than those previously disclosed, that would be a violation of the law? Do not include in your response consensual sexual conduct between adults, unless it involved the payment of money or other gratuities. This would include any acts as an adult or a juvenile.

33

BK) If YES, please provide details. Include the date of each incident, location (city/state) and the circumstances involved. If NO, type "N/A".

34

BL) Have you EVER committed or been present during the commission of ANY criminal offense other than those disclosed in response to prior questions, whether or not detected or reported? This includes conduct or acts occurring while you were a juvenile. It includes such things as criminal damage, assault, fraud, trespassing, credit card fraud, weapons violations, under age purchase/consumption of alcohol, etc.

35

BM) If YES, please provide details. Include the date of each incident, location (city/state) and the circumstances involved. If NO, type "N/A".

36

BN) Are you NOW or have you EVER been on parole or probation for any offense, criminal or civil, whether as an adult OR juvenile?

37

BO) If YES, please provide details. If NO, type "N/A".

38

BP) Have you EVER had a warrant issued for your arrest for any criminal or traffic violations, whether as an adult OR a juvenile?

39

BQ) If YES, please provide details. If NO, type "N/A".

40

BR) Do you CURRENTLY have ANY outstanding criminal or traffic warrants?

41

BS) If YES, please provide details. If NO, type "N/A".

42

BT) Have you EVER used a prescription drug that was not prescribed to you?

43

BU) If YES, please provide details. If NO, type "N/A".

44

BV) Have you EVER been involved in the illegal production, growing, sale, transportation, possession, distribution or purchase of marijuana, narcotics, and/or hallucinogenic drugs or any related controlled substances? This includes drugs purchased for personal use, sharing with friends, or joint purchases with others. This includes conduct whether as an adult OR a juvenile.

45

BW) If YES, please provide details. Include dates of ALL transactions. If NO, type "N/A".

46

BX) Have you EVER used or experimented with ANY illegal drugs, whether as an adult OR a juvenile?

47

BY) If you have EVER used or experimented with MARIJUANA, please provide the following information: Month/Year last used, total number of times drug used BEFORE age 21, total number of times drug used AT age 21 and AFTER, method of drug use (i.e. injection, smoking, etc.), amount used (i.e., one joint, two injections, four pills, etc.). Type "N/A" if none.

48

BZ) If you have EVER used or experimented with HASHISH, please provide the following information: Month/Year last used, total number of times drug used BEFORE age 21, total number of times drug used AT age 21 and AFTER, method of drug use (i.e. injection, smoking, etc.), amount used (i.e., one joint, two injections, four pills, etc.). Type "N/A" if none.

49

CA) If you have EVER used or experimented with COCAINE, please provide the following information: Month/Year last used, total number of times drug used BEFORE age 21, total number of times drug used AT age 21 and AFTER, method of drug use (i.e. injection, smoking, etc.), amount used (i.e., one joint, two injections, four pills, etc.). Type "N/A" if none.

50

CB) If you have EVER used or experimented with CRACK COCAINE, please provide the following information: Month/Year last used, total number of times drug used BEFORE age 21, total number of times drug used AT age 21 and AFTER, method of drug use (i.e. injection, smoking, etc.), amount used (i.e., one joint, two injections, four pills, etc.). Type "N/A" if none.

51

CC) If you have EVER used or experimented with METHAMPHETAMINE, please provide the following information: Month/Year last used, total number of times drug used BEFORE age 21, total number of times drug used AT age 21 and AFTER, method of drug use (i.e. injection, smoking, etc.), amount used (i.e., one joint, two injections, four pills, etc.). Type "N/A" if none.

52

CD) If you have EVER used or experimented with SPEED, please provide the following information: Month/Year last used, total number of times drug used BEFORE age 21, total number of times drug used AT age 21 and AFTER, method of drug use (i.e. injection, smoking, etc.), amount used (i.e., one joint, two injections, four pills, etc.). Type "N/A" if none.

53

CE) If you have EVER used or experimented with HEROIN, please provide the following information: Month/Year last used, total number of times drug used BEFORE age 21, total number of times drug used AT age 21 and AFTER, method of drug use (i.e. injection, smoking, etc.), amount used (i.e., one joint, two injections, four pills, etc.). Type "N/A" if none.

54

CF) If you have EVER used or experimented with MORPHINE, please provide the following information: Month/Year last used, total number of times drug used BEFORE age 21, total number of times drug used AT age 21 and AFTER, method of drug use (i.e. injection, smoking, etc.), amount used (i.e., one joint, two injections, four pills, etc.). Type "N/A" if none.

55

CG) If you have EVER used or experimented with OPIUM, please provide the following information: Month/Year last used, total number of times drug used BEFORE age 21, total number of times drug used AT age 21 and AFTER, method of drug use (i.e. injection, smoking, etc.), amount used (i.e., one joint, two injections, four pills, etc.). Type "N/A" if none.

56

CH) If you have EVER used or experimented with LSD/ACID, please provide the following information: Month/Year last used, total number of times drug used BEFORE age 21, total number of times drug used AT age 21 and AFTER, method of drug use (i.e. injection, smoking, etc.), amount used (i.e., one joint, two injections, four pills, etc.). Type "N/A" if none.

57

CI) If you have EVER used or experimented with ECSTASY, GHB, KETAMINE, or ROHYPNOL (specify all that apply), please provide the following information for all that apply: Month/Year last used, total number of times drug used BEFORE age 21, total number of times drug used AT age 21 and AFTER, method of drug use (i.e. injection, smoking, etc.), amount used (i.e., one joint, two injections, four pills, etc.). Type "N/A" if none.

58

CJ) If you have EVER used or experimented with OTHER HALLUCINOGENS (specify all that apply), please provide the following information for all that apply: Month/Year last used, total number of times drug used BEFORE age 21, total number of times drug used AT age 21 and AFTER, method of drug use (i.e. injection, smoking, etc.), amount used (i.e., one joint, two injections, four pills, etc.). Type "N/A" if none.

59

CK) If you have EVER used or experimented with INHALANTS (such as glue, paint, etc.) (specify all that apply), please provide the following information for all that apply: Month/Year last used, total number of times drug used BEFORE age 21, total number of times drug used AT age 21 and AFTER, method of drug use (i.e. injection, smoking, etc.), amount used (i.e., one joint, two injections, four pills, etc.). Type "N/A" if none.

60

CL) If you have EVER used or experimented with STEROIDS, please provide the following information: Month/Year last used, total number of times drug used BEFORE age 21, total number of times drug used AT age 21 and AFTER, method of drug use (i.e. injection, smoking, etc.), amount used (i.e., one joint, two injections, four pills, etc.). Type "N/A" if none.

61

CM) If you have EVER used or experimented with PEYOTE, please provide the following information: Month/Year last used, total number of times drug used BEFORE age 21, total number of times drug used AT age 21 and AFTER, method of drug use (i.e. injection, smoking, etc.), amount used (i.e., one joint, two injections, four pills, etc.). Type "N/A" if none.

62

CN) If you have EVER used or experimented with OTHER ILLEGAL DRUG OR SUBSTANCE (describe), please provide the following information: Month/Year last used, total number of times drug used BEFORE age 21, total number of times drug used AT age 21 and AFTER, method of drug use (i.e. injection, smoking, etc.), amount used (i.e., one joint, two injections, four pills, etc.). Type "N/A" if none.

63

CO) Have you received any disciplinary actions while at work, or, do you have any active investigations which may or may not result in discipline? If YES, please provide details on each incident. Include the date, violation or alleged violation, and the type of discipline received or expected discipline if known. If NO, type "N/A".

64

Please explain some of the reasons that you chose to apply for a position with the City of Glendale

Required Question