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Manager V – AES Program Policy - Austin, United States - Texas Department of Aging & Disability Services
Description
Job Description:
The Texas Health and Human Services Commission (HHSC) seeks highly qualified and motivated candidates to fill a Policy Manager position within the Access and Eligibility Services (AES), Program Policy division.
AES is driven by its mission to connect Texans to services and supports by helping individuals and families in need of food, medical care, cash assistance and other social services.
The Policy Manager manages daily operations and program activities for the Program Policy team.
Leading a team of professional policy staff, the Manager establishes goals, objectives, guidance and procedures related to eligibility for state and federal programs administered by HHSC and AES.
This position is responsible for planning and assigning tasks and interacts regularly with agency staff, federal partners and external stakeholders to inform policy decisions and achieve positive outcomes for Texans.
Work is performed under minimal supervision with considerable latitude for the use of initiative and independent judgment.The ideal candidate will thrive in an environment that emphasizes: innovation through new ideas, striving for excellence by taking pride in their work, embracing differences as a source of strength, accomplishing more through partnership, leading by example, and learning for continuous improvement.
This position is a statewide position with the capability to telework in accordance with agency policy. Selected candidate must have the ability to provide a personal home internet service. Selected candidate will be expected to travel to Austin periodically for relevant in-person meetings.
Multiple candidates may be selected to fill positions on the Program Policy team. The respective policy portfolio for selected candidates will be determined during the interview and selection process.
Essential Job Functions:
Plans and prioritizes eligibility policy strategy, analysis, and development for Medicaid and CHIP programs.
Develops and oversees the development of policy options.
Conducts advance research on best practices which requires complex (senior level) analysis of laws, regulations, and guidance; complex (senior level) analysis of impacts to programs, systems, and operations; and coordination of the development of fiscal impact analysis.
Provides guidance, direction, and technical assistance to staff on team.Prepares high-quality briefing documents, issue papers, correspondence, bill analyses, and memorandum for senior and executive management review and decision-making.
Also prepares and oversees preparation of eligibility policies, agency rules, state plan amendments, and federal waivers.Develops timelines and other project management documentation; and coordination and communication with senior and executive management, staff, and impacted stakeholders.
Establishes, facilities, and sets goals and objectives for multiple policy workgroups and develops and approves work products. Workgroups will include staff from all impacted areas within HHS and external stakeholders, as appropriate.
Supervises staff, including the hiring and selection of new staff, assigning work, completing performance evaluations, recommending personnel disciplinary actions, and scheduling and approving leave.
Provides staff opportunities for knowledge and skills development training.Works collaboratively to identify innovative and effective solutions for customers and staff.
Seeks guidance from and enters into discussions with federal partners on interpretation of federal statute, rules, regulations, and other guidance.
Works with stakeholders to provide information and request input.
Represents Access and Eligibility Services as a subject matter expert at business meetings, council and committee meetings, legislative meetings, and conferences and seminars.
Keeps supervisor informed as required or as necessary.
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Knowledge Skills Abilities:
Knowledge of Medicaid and CHIP eligibility programs.
Knowledge of state and federal statutes, rules, regulations, and guidance relevant to program areas.
Strong skills in researching, interpreting, and analyzing complex federal and state policies.
Skill in synthesizing complicated and technical information and translating it into understandable and concise documents and oral presentations.
Skill in developing and evaluating policies and procedures; assessing risk and developing contingency plans; and making recommendations and decisions.
Skill in problem solving and independent decision-making.Skill in developing creative and workable solutions to complex problems and policy issues.
Skill in interpersonal relationships, including the ability to work with people under pressure, negotiate among multiple parties, resolve conflicts, and establish and maintain effective working relationships.
Skill in communicating effectively orally and in writing and at presenting information publicly.Ability to develop work plans and organize and direct the work of others.
Ability to prioritize time and manage multiple project deadlines.
Ability to represent the department as a subject matter expert.
Ability to plan, assign and supervise the work of others.
