Cash Office Banker - Vandalia, IL, United States - Midland States Bank

Description

Job Description Universal Banker Trainee
At Midland States Bank, base salary is one component of our Total Rewards program. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards).

Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan.

The Universal Banker Trainee position is responsible for delivering excellent customer experiences to current and potential customers.

An employee will remain in a trainee position until they have proven their ability to effectively place customers in the correct mix of product and services through needs based questioning.

They must be able to regularly meet and/or exceed performance and production goals established by the Banking Center Manager.
Institutional knowledge of banking.

Receive cash and checks for deposit, verifying amounts, looking at endorsements and reviewing checks for possible fraud including holds.

Examines cash carefully to guard against counterfeit bills.
Cashes checks for customers in accordance with bank policy. Enters transactions into computer system and issues receipts.
Provides accurate customer service to include balancing cash drawer throughout the day to reduce and eliminate teller differences.
Understanding basic knowledge of deposit and lending products & services.

Assists with basic deposit account openings and maintenance requests with monitoring and coaching provided by a senior level employee.

Track and monitor those sales and opportunities in the customer information software.
Serves as relief and /or backup teller in other locations of Midland States Bank.
Demonstrates and models Midland States Bank core values that support the bank's culture.
Participate in bank sponsored community activities and initiatives.

The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed.

May require work in a Midland office to ensure collaboration and support of internal and external customers.
Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).
Multilingual speakers are encouraged to apply.

Being a brand champion
Emotional Intelligence
Being flexible and adaptable

At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company.

At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at .

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT

17-17 Hourly Wage