No more applications are being accepted for this job
- Identify yourself to internal and external customers by wearing your identification badge at all times.
- Greet patients with courtesy and respect. Answer questions and direct requests appropriately and efficiently.
- Answer telephones promptly and in a professional manner according to MCC customer service standards.
- Operate computer within the guidelines of MCC.
- Comply with MedPro policies as directed, carrier policies, and other protocols associated with MedPro and the MCC Ambulatory Surgical Center.
- ASC Pre-certifications
- Verify insurance eligibility and benefits for all patients scheduled at the ASC.
- Calculate estimated patient prepayments for ASC facility, anesthesia, and Medical Center Clinic physicians due upon check-in for scheduled services
- Contact patients by phone to notify of verified benefits and estimated patient amount due.
- Facilitate patients in making payment arrangements for procedures according to established office protocol.
- Accurately load insurance information into the practice management system.
- Register new patients into the practice management system.
- Complete above steps in timely manner according to documented procedures.
- Notify ASC Business Office Supervisor of scheduled procedures not payable in an ASC setting or procedures that require utilization of a third-party organization for payment of implantable devices.
- Patient Admissions
- Prepare patient charts including clinical and financial documents in advance of appointment according to documented procedures.
- Verify necessary referral and authorization information is in place prior to appointment.
- Verify the patient has been contacted when monies are owed at time of service.
- Count cash drawers before and after using.
- Greet and check-in patients in a timely manner according to documented procedures.
- Verify and update demographics and insurance in the practice management system at each patient encounter.
- Collect all monies owed at the time of service. Follow established protocol for receipts, cash collections, and deposits.
- Other duties as assigned by management are accepted willingly and completed in a timely manner.
- Follow established corporate and department-specific policies and procedures.
- Attend all corporate and department-specific required training.
- Uphold MCC's Purpose, Values, and Vision.
- Abide by MCC's Corporate Culture Responsibilities.
- Perform other duties as may be assigned cheerfully and willingly.
- Minimum education requirement is high school diploma, or equivalent
- Ability to prioritize and manage multiple tasks.
- Displays customer services skills, strong interpersonal skills, close attention to detail, excellent verbal and written communication skills, and basic math skills.
- Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers.
- Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner.
- Displays computer proficiency (i.e. PC Windows, MS Office) and ability to quickly learn new applications.
- Acceptable typing speed and accuracy with ten-key by touch skills.
- Proficient in use of English language both in written and verbal communication.
- Must be able to communicate with individuals of varying socio-economic backgrounds.
- Must be committed to the protection of confidential information, records and/or reports.
- Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally)
- Standing/Walking: Occasionally; activity exists up to 1/3 of the time
- Keyboarding/Dexterity: Frequently; activity exists from &fac34; of the time
- Ability to look at a computer screen for extended periods
- Ability to perform constant repetitive hands and finger motions
- Talking (Must be able to effectively communicate verbally): Yes
- Seeing: Yes
- Hearing: Yes
- Must exhibit stable work behaviors daily
- Must possess adequate individual coping skills
- Ability to remain calm and professional regardless of workload or time constraints
- Must be able to work under stress and remain calm and professional
- Office environment
- Exposed to frequent and constant interruptions in daily functions/schedule
- May be required to work extended hours to meet department needs
medpro asc pat scvs rep ll - Pensacola, FL , USA, United States - West Florida Medical Center Clinic PA
Description
Job TypeFull-time
Description
JOB SUMMARY
Under the direction of the MedPro ASC Supervisor, the ASC PSR is responsible for pre-certification and patient admissions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
CORPORATE CULTURE RESPONSIBILITIES