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    Sales & Service Representative (Universal Banker) - Las Vegas, United States - First Citizens Bank

    First Citizens Bank
    First Citizens Bank Las Vegas, United States

    2 weeks ago

    Default job background
    Description

    Overview:

    Are you a people person? Be a First Citizens person Join our Boca Park branch team and make a difference.

    This full-time Sales and Service Representative will be located at 950 S. Rampart St. in Las Vegas, NV. The successful candidate will demonstrate:

    • Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation; Demonstrates professionalism and empathy in customer interactions
    • Adaptability: Has the ability to learn and adapt quickly to new information and technology
    • Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships
    • Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently; Able to process information and move quickly through problem resolution
    Responsibilities:

    The essential functions of the job include, but are not necessarily limited to, the following:

    • Engaging customers in conversation to understand their banking needs and preferences
    • Processing transactions accurately and efficiently
    • Providing assistance with account servicing needs
    • Facilitating customer awareness and education of bank services, including digital banking capabilities
    • Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs
    Qualifications:
    • Required Education: High School Diploma or GED
    • Required Experience: 6+ months customer service experience AND 6+ months cash-handling experience
    • Preferred Skills:
      • Sales
      • Knowledge of retail banking products and services
      • Working knowledge of Microsoft Office

    Prior Retail Banking experience is highly preferred for this branch.

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