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    Customer Service Associate - Boston, United States - Greenlining Management

    Greenlining Management
    Greenlining Management Boston, United States

    4 weeks ago

    Default job background
    Description
    Greenlining is a telecommunication-based consulting sales and marketing firm.

    We help our client's popular, household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities.


    We are looking for a self-starter Customer Service Associate to assist with our firm's strategic and productive customer service, marketing and sales campaigns.

    Our next Customer Service Associate will be responsible for adequately executing our customer service and sales directives and being the brand's face and voice.

    In addition, we expect our new and energetic Customer Service Associate to build quality relationships with new clientele, maintain existing customer accounts, and assist in the increase of overall quarterly and annual production of new sales and customer acquisitions.


    Our Customer Service Associate Will Be Responsible To:
    Engage in communication with customers directly, be an expert on all product knowledge and educate them on their desired product inquiry
    Research target markets to better identify and engage with new and existing customers to help bolster our sales pipeline
    Communicate the features and benefits of specific products/services based on individualized needs
    Overturn objections as necessary throughout the sales process and answer questions as they arise
    Respond in a prompt, effective, and professional manner to all account inquiries
    Attend regular product training sessions with other teammates and upper-level management

    Desired Skills for Success For Our Next Customer Service Associate:
    A High School Diploma or equivalent is required
    1-2 years of experience in a customer service or sales role is highly recommended
    Excellent communication skills, both verbal and nonverbal
    A tenacity and desire for growth and knowledge
    A driven mindset with impeccable time management skills and a superior work ethic
    Positive and professional demeanor while working with other Customer Service Associates and customers

    #LI-Onsit
    #J-18808-Ljbffr


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