community health worker/lived experience - Los Angeles, United States - County of Los Angeles, CA

Description

Salary : $49, $56,711.04 Annually

Location : Los Angeles County, CA

Job Type: Full time

Job Number: T8103C

Department: CHILDREN AND FAMILY SERVICES

Opening Date: 02/06/2024

Position/Program Information

FILING PERIOD:
FEBRUARY 7, 2024 AT 8:00 A.M. (PT) -ONLINE FILING ONLY

REPOSTING INFORMATION:
THIS ANNOUNCEMENT IS A REPOSTING TO REOPEN THIS EXAMINATION

THIS EXAMINATION WILL REMAIN OPEN UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE AT ANY TIME WITHOUT PRIOR NOTICE

EXAM NUMBER:
T8103C

TYPE OF RECRUITMENT:
OPEN COMPETITIVE JOB OPPORTUNITY

DEFINITION:
Assists professional staff in providing support and referrals to clients.

CLASSIFICATION STANDARDS:
Positions allocable to this journey-level class work under the supervision of social services professional staff to assist in the provision of services to clients by performing clerical, and other sub-professional duties. Incumbents must demonstrate knowledge and understanding of the health, mental health, or social services programs to which the position is assigned and the problems of the community group being served. Community Health Worker is distinguished from Senior Community Worker in that the latter performs a broader range of responsibilities with increased complexity in areas such as community outreach, program-planning, and the provision of group-based social services.
Essential Job Functions

• Serves and supports parents who have children detained by the Department of Children and Family Services (DCFS) to promote improvement in areas of self-esteem, motivation, and parenting.
• Provides guidance, coaching and support to parents as well as support to Children's Social Workers working with parents.
• Plans, coordinates and leads group and one-on-one meetings with parents wanting Parent in Partnership services to inform them about various available services.
• Ensures that all parents receive services from the Department to develop and achieve a community based approach to increase reunification.
• Serves as liaison between the Department and community agencies. Recruits and supports parents as they engage them over the phone, in Regional offices and Dependency Court. Provides recruitment outreach services and activities in effort to engage other potential parents; attends community information/resource, recruitment fairs and faith-based activities; provides information on the Parents in Partnership (PIP) to community members.
• Serves as an advocate for client access to departmental and community resources; facilitates relationships between the agency and the parents by communicating agency policies and programs to parents.
• Assists parents and family members in obtaining and completing application forms for benefits and services provided by monitoring the completion of questionnaires, conducting interviews and collecting basic data for the Department of Children and Family Services as well as other cities and Los Angeles County agencies.
• Receives service referrals from social workers, eligibility workers, and medical case workers to assist parents in a variety of ways such as obtaining food stamps and housing, medical, mental health, or substance abuse care.
• Provides emergency services to parents by making referrals to appropriate supportive agencies.
• Assists parents in completing necessary forms to obtain needed services.
• Participates in departmental and community meetings and workgroups, sharing their DCFS history when appropriate.

Requirements

SELECTION/SPECIALTY REQUIREMENTS:
"Lived experience"* Individuals with histories of participating in Family Reunification services with DCFS and have been involved in individual/group counseling, domestic violence counseling, incarcerations, drug/alcohol rehabilitation and/or other programs in order to serve their time or rehabilitate. Applicants must have had ALL their DCFS cases closed for at least 12 months.

*in order to meet the requirements for "Lived Experience" applicants who participated in the Family Reunification services with DCFS must attach certification of completion for court mandated programs in individual/group counseling, domestic violence counseling, incarcerations, drug/alcohol rehabilitation and/or other programs in order to serve their time or rehabilitate. These histories can make a unique contribution to the responsiveness and effectiveness of service delivery for the parent population. The inclusion of community health workers with "lived experience" supports and motivates parents to meet their service plan goals and unite with their children. This also helps the community at large understand this population and demonstrates that parents can change and provide safe and loving homes to their children.

LICENSE:
A valid California Class "C" Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS II-Light:
This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

DESIRABLE QUALIFICATION:

• Experience coaching, mentoring and training parents to achieve their parenting goals.
• Experience performing public relations work/professional maintenance of a favorable public image by a company or other organization, which must include interaction and collaboration with parents and/or community residents at community events.
• Experience in preparing comprehensive reports, completing projects and analyzing reports using Microsoft Office (i.e. Excel, Word, Outlook, PowerPoint, etc.)

SPECIAL REQUIREMENT INFORMATION:
Confirmation of this experience are copies of certification provided to courts verifying completion of court requirements necessary to obtain custody of children in the care of Dependency Court or social workers.

**Social Services includes the benefits and facilities such as education, food subsidies, health care, police, fire service, job training and subsidized housing, adoption, community management, policy research, and lobbying.
Additional Information

EXAMINATION CONTENT:
This examination will consist of two parts:

PART I: An Evaluation of Experience weighted 30%. Each candidate will be evaluated on the basis of information provided on his/her County of Los Angeles Employment Application and Supplemental Questionnaire that pertain to the areas of Selection/Specialty Requirements and Desirable Qualifications to determine the level and scope of the candidate's preparation for this position.

Applicants must achieve a passing score of 70% or higher on Part I in order to be invited to the Part II.
PART II: A multiple choice and/or simulation test, weighted 70%, measuring:

• Customer Focus

• Learning Potential

• Responsibility

• Following Instructions

MULTIPLE-CHOICE AND SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.

Your responses to Questions 6 through 11 of the Supplemental Questionnaire will be used in the Evaluation for Experience (Part 1) .

Candidates must meet the Selection/Specialty Requirements and receive a passing score of 70% or higher on each exam part in order to be placed on the eligible register.

TRANSFER OF TEST COMPONENTS

• Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination.
• This examination contains test components that may be used in the future for new examinations and your test scores may be transferred.

TEST PREPARATION
Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary.

An interactive system for taking practice tests may be accessed on the Department of Human Resources website at

Additional practice tests are available at

ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in this examination will be placed on the eligible register in the order of their score group for a period of (12) months following the date of promulgation.

Applications will be processed on an as-received basis and promulgated to the eligible register.

All notifications (e.g. Notices of Non-Acceptance, Notice of Results, etc.) will be emailed.

Scores cannot be given over the phone.

SPECIAL INFORMATION:

FINGERPRINTING CLEARANCE AND BACKGROUND INVESTIGATION: All Department of Children and Family Services employees are fingerprinted and subject to criminal background check by the State Department of Justice and Federal Bureau of Investigation. Employment/Promotion is contingent upon passing the background checks. An individual with job-related convictions as defined by the DHR PPG 514 regarding "sensitive positions" may be withheld from appointment or may be discharged.

APPOINTMENT INFORMATION: Candidates who are selected for employment must successfully complete the pre-employment requirements, which includes medical examination and psychological evaluation.

Appointees must be willing to work after hours, weekend shifts and holidays.

VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Children and Family Services.

AVAILABLE SHIFT: Any

APPLICATION AND FILING INFORMATION:

APPLICATIONS MUST BE FILED ONLINE ONLY.
All applicants MUST complete the filing process ONLINE (via electronic submission). Applications by mail, fax, or in person will not be accepted.

Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper applications and/or resumes cannot be accepted in lieu of online application.

Note: If you are unable to attach the required documents, you may e-mail them to within fifteen (15) calendar days of filing. Please make sure to reference your full name (Last, First name), examination title and number on the subject line of your e-mail.

Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application by using this website:

Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection/Specialty Requirements and complete the Supplemental Questionnaire. Provide any relevant education, training, and experience in the spaces provided, so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, then it will be rejected.

IMPORTANT NOTES:

• ALL information included in the application is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made.
• FALSIFICATION of any information may result in DISQUALIFICATION.
• Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED.

SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County

NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or a friend's user ID and password may erase a candidate's original application record.

California Relay Services Phone:
ADA Coordinator Email:
Teletype Phone: (
Alternate Teletype Phone:

Department Contact Name: Bessy Montufar
Department Contact Phone:
Department Contact Email:

COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

Your Responsibilities:

1. Completing Your Application:

a. Before submission of the application, it is your responsibility to ensure that all information provided is correct and complete on the application. Incomplete applications cannot be accepted.

b. List each payroll title separately for each job. Do not group your experience. Specify the beginning and ending dates for each job. If you are a Los Angeles County employee and have held multiple positions, do NOT list all of your time with the County under your present payroll title.

c. Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

d. To receive credit, include required documents (e.g., copy of your diploma, transcript, certificate, or license) as directed on the job posting. International degrees in a foreign language must be translated to English and evaluated for equivalency to U.S. standards. Refer to the job posting for specific deadlines for supporting documentation.

2. Requirements on Job Posting:

a. Your application will only be accepted if it clearly shows you meet the requirements. The information you give will determine your eligibility and is subject to verification at any time.

b. You must be at least 16 years of age at the time of appointment unless other age limits are stated on the job posting. The Federal Age Discrimination in Employment Act (ADEA) of 1967, as amended, prohibits discrimination on the basis of age for any individual age 40 or older.

c. Experience is evaluated on the basis of a verifiable 40- hour week, unless specified otherwise. Prorated part-time experience may be acceptable.

3. Application Deadline: All job applications must be completed and submitted before the closing time on the last day of the filing period as indicated on the job posting unless other instructions are provided. Job postings with an open continuous filing period are subject to closure without prior notice. It is to your advantage to file your application early and not wait until the last allowable date and time as you will not be able to apply once the filing period has closed.

4. Change of Name or Address: To change personal information such as your name or address, log into your profile on and make the necessary change. This can be done at any time.

5. Equal Employment Opportunity/Non-Discrimination Policy:

a. It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, color, religion, sex, national origin, age, sexual orientation, disability, or any other characteristic protected by state or federal law. b. If you are an individual requesting reasonable accommodation(s) in the examination process, please contact the testing accommodation coordinator listed on the job posting. The provision of accommodation(s) may be subject to verification, consistent with state and federal law. All accommodation-related information will remain confidential.

Disclaimer: The County of Los Angeles is not responsible or in any way liable for any computer hardware or software malfunction that may affect the employment application or the application selection process.

You assume all responsibility and risk for the use of this system and the Internet generally. This system and the information provided on it are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. No advice or information given by the County of Los Angeles or its respective employees shall modify the foregoing or create any warranty.

The County of Los Angeles expressly disclaims any warranty that the information on this system or on the Internet generally will be uninterruptible or error free or that any information, software or other material accessible from the system is free of viruses or other harmful components. You shall have no recourse against the County of Los Angeles as the system provider for any alleged or actual infringement of any proprietary rights a user may have in anything posted or retrieved on our system.

The County of Los Angeles shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this system or with the delay or inability to use it (or any linked sites), or for any information obtained through this system, or otherwise arising out of the use of this system, the Internet generally or on any other basis.

NOTE: Your application is submitted using Secure Encryption to ensure the privacy of all information you transmit over the Internet.

By accepting the Use Disclaimer set forth herein, you agree to all of the above terms and further agree to use this Online Job Employment Application System only for the submission of bona fide employment applications to the County of Los Angeles. Any other use of this Online Job Employment Application System, including without limitation any copying, downloading, translating, decompiling, or reverse engineering of the system, data, or related software, shall be a violation of the Use Disclaimer.

Test Preparation: Study Guides and other resources are available to help candidates prepare for employment tests. An interactive system for taking practice tests may be accessed on the Department of Human Resources website at /. Additional resources may be listed on the job posting.

Veteran's Credit: In all open competitive examinations, a veteran's credit of 10 percent of the total credits specified for such examinations will be added to the final passing grade of an honorably discharged veteran who served in the Armed Forces of the United States under any of the following conditions: During a declared war; -or- During the period April 28, 1952 through July 1, 1955; -or- For more than 180 consecutive days, other than for training, any part of which occurred after January 31, 1955, and before October 15, 1976; -or- During the Gulf War from August 2, 1990 through January 2, 1992; -or- For more than 180 consecutive days, other than for training, any part of which occurred during the period beginning September 11, 2001, and ending on August 31, 2010 the last day of Operation Iraqi Freedom; -or- In a campaign or expedition for which a campaign medal or expeditionary medal has been authorized and awarded. Any Armed Forces Expeditionary medal or campaign badge, including El Salvador, Lebanon, Grenada, Panama, Southwest Asia, Somalia, and Haiti qualifies for credit.

A campaign medal holder or Gulf War veteran who originally enlisted after September 7, 1980 (or began active duty on or after October 14, 1982, and has not previously completed 24 months of continuous active duty) must have served continuously for 24 months or the full period called or ordered to active duty.

This also applies to the spouse of such person who, while engaged in such service was wounded, disabled or crippled and thereby permanently prevented from engaging in any remunerative occupation, and also to the widow or widower of any such person who died or was killed while in such service. A DD214, Certificate of Discharge or Separation from Active Duty, or other official documents issued by the branch of service are required as verification of eligibility for Veterans preference. Applicants must submit the documentation for each open competitive exam to qualify for veteran's credit. More information available at:

Accreditation Information: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies that are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). More information is available at: and

Background Check: The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about a conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

Career Planning: Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at

Benefit Information: Depending on the position, the successful candidate will enroll in a contributory defined benefit pension plan if the candidate is a "new member" of the County's defined benefit plan (LACERA) on or after January 1, 2013 (first employed by the County on or after December 1, unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. It should be noted that County employees do not pay into Social Security, but do pay the Medical Hospital Insurance Tax portion of Social Security at a rate of 1.45%. The Los Angeles County Employees Retirement Association (LACERA) has reciprocal agreements with several public retirement systems in California.

Americans with Disabilities Act of 1990: All positions are open to qualified men and women. Pursuant to the Americans with Disabilities Act of 1990, persons with disabilities who believe they need reasonable accommodation, or help in order to apply for a position, may contact the ADA/Personnel Services for Disabled Persons Coordinator. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. The County will attempt to meet reasonable accommodation requests whenever possible.

Equal Employment Opportunity: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, disability, or any other characteristic protected by state or federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants.

Los Angeles County Child Support Compliance Program: In an effort to improve compliance with court ordered child, family and spousal support obligations, certain employment and identification information (i.e., name, address, Social Security number and date of hire) is regularly reported to the State Directory of New Hires which may assist in locating persons who owe these obligations. Family Code Section 17512 permits under certain circumstances for additional employment and identifying information to be requested. Applicants will not be disqualified from employment based on this information.

Social Security Act of 2004: Section 419 (c) of Public Law , the Social Security Protection Act of 2004, requires State and local government employers to disclose the effect of the Windfall Elimination Provision and the Government Pension Offset Provision to employees hired on or after January 1, 2005, in jobs not covered by Social Security. The County of Los Angeles does not participate in the Social Security System. All newly hired County of Los Angeles employees must sign a statement (Form SSA-1945) prior to the start of employment indicating that they are aware of a possible reduction in their future Social Security benefit entitlement. For more information on Social Security and about each provision, you may visit the website , or call toll free Persons who are deaf or hard of hearing may call the TTY number or contact a local Social Security office.

Employment Eligibility Information: Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Immigration law provides that all persons hired after November 6, 1986, are required to present original documents to the County, within three (3) business days of hiring, which show satisfactory proof of 1) identity and 2) U.S. employment eligibility.

The California Fair Employment and Housing Act (Part 2.8 commencing with Section 12900 of Division 3 of Title 2 of the Government Code) the Regulations of the Fair Employment and Housing Commission (California Code of Regulations, Title 2, Division 4, Sections through 8504) and other applicable laws prohibit employment discrimination based on an applicant's protected characteristics, including race, color, religion, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, sexual orientation, age, pregnancy, childbirth, and other characteristics.

COVID-19 VACCINATION: Some County workforce members may be required to be fully vaccinated against COVID-19. Successful candidates for those positions/classifications may be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department.

Updated February 2024

For detailed information, please click

01

The information you provide on this supplemental questionnaire will be evaluated and used to determine your eligibility to participate in the next phase of the examination process. Please be as specific as possible and include all information as requested. Comments such as "see resume or application" will not be considered as a response. Please note that all information is subject to verification at any time during the examination and hiring process. Falsification of any information may result in disqualification or dismissal.

• Yes, I understand the above information and instructions.

02

For the foreseeable future, all notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add , , , donot-, and to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into and viewing your profile inbox, which saves a copy of all emailed notices. It is the applicant's responsibility to take the above steps to view correspondences. Los Angeles County will not consider claims of not viewing or receiving notifications to be a valid reason for a late test administration or re-scheduling. Plan to submit your online application well in advance of the last date of filing deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

• Yes, I understand the above information and instructions.

03

Do you have "Lived experience" working with the public or with community groups performing duties such as interviewing clients concerning social service matters, answering questions, or providing information about health, mental health, and social services to clients and have had your DCFS case closed for at least 12 months?

• Yes
• No

04

Have you attached certification of completion for your participation in the Family Reunification services with DCFS? (The deadline to submit certification is within fifteen (15) calendar days of application submission date).

• Yes
• No

05

Your response(s) to Questions 6 through 11 listed below will be used for completing the Evaluation of Experience (Part I) portion of the examination process. Part I is a self-assessment weighted 30% of your final score. You will receive points for each question based upon your response(s). If you do not have experience related to the question, please type "NA" in the comment box.

• YES, I UNDERSTAND THE ABOVE INFORMATION AND INSTRUCTIONS.

06

Do you have experience coaching, mentoring or training parents to assist parents in achieving their parenting goals? Please select all that apply.

• Coaching parents
• Mentoring parents
• Training parents
• None of the above

07

Based on your answer to Question #6, please provide: (1) the name and contact number of your employer or organization affiliation, (2) detailed description of your qualified experience, (3) dates of qualified experience from (MM/DD/YY) to (MM/DD/YY). If you selected "None of the above", type "N/A" in the comment box, and then proceed to the next question.

08

Do you have experience performing public relations work/professional maintenance of a favorable public image by a company or other organization, which must include interaction and collaboration with parents and/or community residents at community events? Please select all that apply.

• Public Relations with parents
• Public Relations with community residents
• None of the above

09

Based on your answer to Question #8, please provide: (1) the name and contact number of your employer or organization affiliation, (2) detailed description of your qualified experience, (3) dates of qualified experience from (MM/DD/YY) to (MM/DD/YY). If you selected "None of the above", type "N/A" in the comment box, and then proceed to the next question.

10

Do you have experience in preparing comprehensive reports, completing projects and analyzing reports using Microsoft Office? Please select all that apply.

• Preparing comprehensive reports using Microsoft Office (Ex: Daily logs, tasks etc.)
• Completing projects using Microsoft Office (Ex: Memos, PowerPoint Presentations etc.)
• Analyzing reports using Microsoft Office (Ex: Reviewing memos; Policy and Procedure updates etc.)
• None of the above

11

Based on your answer to Question #10, please provide: (1) the name and contact number of your employer or organization affiliation, (2) detailed description of your qualified experience, (3) dates of qualified experience from (MM/DD/YY) to (MM/DD/YY). If you selected "None of the above", type "N/A" in the comment box.

Required Question