- Competitive Pay: $55,000 Starting Base Salary (Room for growth)
- Full Benefits Package: Health, dental, and vision insurance, short & long-term disability, PTO, Performance bonuses, and 10 paid holidays.
- Career Growth: Clear paths to Lead Tech, Trainer, or Supervisor roles
- Supportive Team Environment: We set you up for success from Day 1
- Full-time flexible: Monday to Friday, 8:00 AM – 5:00 PM. Earlier start and finish times available if preferred.
- In-office start and end at your assigned branch location
- Identify, troubleshoot, and perform repairs on a variety of pool systems and equipment to maintain operational excellence and ensure long-lasting functionality.
- Provide clear, detailed, and high-quality repair quotes focused on making pools run efficiently, adhering to current safety standards, and utilizing reputable products with solid warranties. Your quotes should reflect our commitment to excellence and provide customers with confidence in their investments.
- Before Service: Communicate with customers ahead of your arrival to confirm the appointment, share your expected arrival time, and address any preliminary questions.
- During Service: Keep customers informed throughout the troubleshooting process, explaining the issues and recommended solutions clearly and professionally.
- After Service: Follow up with customers after repairs to ensure satisfaction, address any additional concerns, and provide quotes for further potential work that could improve their pool systems. Maintain open communication to foster trust and long-term relationships.
- Actively participate in team communication via Slack to ensure seamless collaboration. Share updates on ongoing repairs, ask for or provide troubleshooting support, and communicate relevant details with other technicians and team leaders to maintain operational efficiency.
- Deliver exceptional service and attention to detail to ensure repairs meet or exceed customer expectations, fostering long-term satisfaction. When quality control issues do arise, handle them as a top priority by addressing the problem promptly, communicating openly with customers, and implementing immediate solutions to resolve concerns. Ensure follow-up actions are taken to prevent recurrence and maintain trust in our commitment to excellence.
- Represent the company professionally by maintaining a customer-first mindset, effectively addressing any service-related concerns, and providing solutions that align with our quality standards.
- Work closely with the service team to support daily operations, share knowledge, and contribute to a collaborative, team-focused work environment.
- Previous experience in the pool industry (pool cleaning and repairs) is required.
- Valid driver's license.
- Ability to handle a physically demanding workload.
- A great team-player attitude with the flexibility to wear multiple hats.
- Strong customer service mindset and communication skills. xhuatnn
- Desire to be part of a fast-growing, dynamic team.
- Residential Appliance Installer License (RAIL)
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Pool Repair Technician - Austin - Poolie
Description
:If you want to know about the requirements for this role, read on for all the relevant information.
Who We Are
At Poolie, we started with a simple goal: make pool maintenance reliable, professional, and hassle-free. From day one, our mission has been to raise the bar in pool service, combining expertise, integrity, and a commitment to customer satisfaction.
Today, we're one of the fastest-growing pool service companies in the area, trusted by hundreds of residential and commercial customers. Our team is built on collaboration, respect, and pride in a job well done, and we believe that when our people succeed, our customers do too.
What We OfferWhat You'll Do
As a Pool RepairTechnician, you'll be responsible for repairing our customers' pools systems and equipment to keep them functioning at their best. This includes:
Pool Diagnostics and Pool Repairs:
High-Quality Quotes:
Customer Communication:
Internal Team Communication:
Quality assurance:
Customer Service:
Team Collaboration:
Must-Haves
Nice-to-Haves
PI60fa1248efcc-3631
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Repair Technician
Only for registered members Austin, TX, US,
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Pool Repair Technician
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Repair and Tool Technician
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Junior Repair Technician
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Appliance Repair Technician
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Tool Repair Technician
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Pool Repair Technician
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Drywall Repair Technician
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Pool Repair Technician
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Equipment Repair Technician
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Pool Repair Technician
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Field Repair Technician
Only for registered members Austin
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Field Repair Technician
Only for registered members Austin, TX
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Tool Repair Technician
Only for registered members Austin
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Pool Repair Technician
Poolie- Austin
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Drywall Repair Technician/Handyman
Only for registered members Austin, TX
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Repair Technician, Cybercab, Assembly
Only for registered members Austin
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Medical Equipment Repair Technician
Only for registered members Austin
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Pool Maintenance and Repair Technician
Only for registered members Austin, TX
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Repair Technician, Cybercab, Battery
Only for registered members Austin
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Repair Technician
Only for registered members Austin, TX