Barback (Day Shift/ Full Time) - Gold Strike - Tunica, United States - Cherokee Casino & Resort

Description

Job Description

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Assist the bartender with the preparation of drinks, mixes, and garnishes.
• Maintain the cleanliness, sanitation, and appearance of the bar area.
• Maintain sufficient stock of all items and products in designated work areas.
• Ensure proper setup, labeling, stocking, and delivery of alcohol, and non-alcoholic beverages, supplies, glasses, paper products, garnishes, and ice.
• Clean equipment, tools, and supplies, polish glassware and ensure equipment is in working order.
• Perform opening and closing duties based on shift assignment.
• Promote and maintain the highest level of service to all guests while staying alert to their needs and responding effectively to guest inquiries.
• Resolve guest complaints within the scope of authority; otherwise, refer the matter to management, and notify the supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
• Perform other job-related duties as requested.

MINIMUM REQUIREMENTS:

• Work varied shifts, including weekends and holidays.

CERTIFICATIONS, LICENSES, AND REGISTRATIONS:

• Alcohol Awareness Card.
• Health Card | Food Handler Card.
• Gaming Registration.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to multi-task and work well in a fast-paced, team-oriented environment.
• Knowledgeable of menu items, including mixing and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies, and equipment.
• Knowledge of health, safety, and sanitation regulations.
• Knowledgeable of computers and Point of Sale (POS) systems.
• Able to effectively communicate in English, in both written and verbal forms.
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.

WORKING CONDITIONS:

• Able to lift, push, pull, or carry objects up to 50 lbs.
• Able to bend, stretch, twist, or reach out with the body, arms, or legs to perform tasks.

*This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.

This position may require strenuous physical activities and exposure to pipe, cigar, and/or cigarette smoking. An ability to work a flexible schedule, including extended hours, weekends, and holidays may also be required.