Hybrid Virtual Access and Reimbursement Manager - Los Angeles - Inizio Engage

    Inizio Engage
    Inizio Engage Los Angeles

    2 days ago

    $100,000 - $120,000 (USD) per year
    Description

    Inizio Engage has a long-standing partnership with Boehringer Ingelheim, a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses.

    The Hybrid Virtual Access and Reimbursement Manager will provide education to HCPs staff of enrolled patients in HUB or specialty pharmacy network who have been

    prescribed

    our client's product. They will engage healthcare providers, and their staff to communicate and

    educate on

    patient benefit coverage, prior authorization processes, general payer policy

    criteria

    and affordability programs supporting the initiation of the products. They will have a solid understanding of the local,

    regional

    and national payer landscape. They will have

    understand

    of multiple data sets and actions will be influenced

    b

    the status of the patient in the journey to Rx fulfillment

    .

    There may be a possibility for the Individual to conduct an in-person HCP

    office

    interactions with staff, as

    determined

    by business needs.

    This is your opportunity to join

    Inizio

    Engage and represent a top biotechnology company

    What's

    in it for you?

    Competitive compensation

    Excellent Benefits –

    accrued

    time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and bonding time benefits, employee discounts/promotions

    Generous performance-driven Incentive Compensation package

    Competitive environment with company wide recognition, contests, and coveted awards

    Exceptional company culture

    Recognized as a Top Workplace USA 2021

    Awarded a "Great Place to Work" award in 2022, 2023 & 2024

    Fortune Best Workplaces in Biopharma 202, 2023 & 2024

    What will you be doing?

    Engage healthcare providers and

    appropriate office

    staff to educate on access to prescribed treatments within the specialty pharmacy and HUB channel, including addressing questions about

    initial

    access, insurance approval and reauthorizations

    pertaining to

    the initiation of product.


    Educate HCP office staff about prior authorization & appeals process, how to access related forms, and high-level information about submission procedures and reauthorization requirements.

    Work compliantly and proactively to

    identify

    and resolve patient access and reimbursement issues, within assigned geography. Assigned geography may be adjusted based on zone and national volume.

    Provide

    appropriate factual

    process information to HCP office

    utilizing

    Personal Health Information (PHI), with

    appropriate patient

    consent.

    Serve as

    reimbursement

    expert for patient support services team for assigned geography/plans.

    Utilize approved resources and call guides/FAQs to provide education and answer questions as needed.

    Conduct ongoing payer policy reviews and contribute local,

    regional

    and national policy insights to Field Access Managers and client leadership.


    Virtually manage assigned accounts and align with Field Access and Reimbursement team, sales teams as well as specialty pharmacy and HUB team on ongoing support needs.

    Document call details with attention to data integrity to ensure compliance with program policies and business rules.

    Navigate


    CRM
    platform in daily interactions and learn internal team processes (when available).

    Maintain confidentiality of Patient Health Information (PHI) and act in compliance with all laws, regulations, and company policies.

    Triage

    appropriate escalations

    to the Field Access Manager team

    in accordance with

    the program design and business rules.

    Comply, take, and attend all required training.

    Adhere to all

    Inizio

    and client policies, procedures, business rules, and call guides, as well as applicable laws.

    Requirements

    BS/BA Degree Required

    Proven success

    operating

    in a virtual environment

    3+ years of relevant experience in – reimbursement and patient access, market access, specialty pharmacy, or physician/system account management.

    Experience engaging HCP staff in a support role to

    educate on

    access pathways and product requirements.

    Experience navigating payer reimbursement process for oral medications.

    Experience with specialty products

    acquired

    through specialty pharmacy networks.

    Patient-centric and service-oriented mindset, with a high degree of emotional intelligence and empathy.

    Exceptional customer and patient engagement skills, attention to detail, and the ability to think comprehensively is

    a must

    .

    Exemplary interpersonal and listening skills.

    Strong communication

    (written and verbal), and presentation skills.

    High enthusiasm with a drive to success within a team –

    demonstrated


    ability to reach common goals in collaboration with multiple therapeutic specialists, sales leadership, market access, and patient support services colleagues.

    Highly organized with excellent attention to detail and the ability to multi-task in engaging both patients and providers.

    About

    Inizio

    Engage

    Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local

    expertise

    and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers,

    people

    and providers to improve treatment outcomes.

    Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.


    We believe in our values:
    We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing

    , and we will ask you how your personal values align to them.

    To learn more about

    Inizio


    Engage, visit us at:
    Inizio

    Engage is proud to be an equal opportunity employer. Individuals seeking employment at

    Inizio


    are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.

    Further,

    pursuant to

    applicable local ordinances,

    Inizio

    will

    consider for

    employment qualified applicants with arrest and conviction records.

    Inizio

    Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our

    company,

    however, only qualified candidates will be considered.

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