National Support Specialist - Hickory - Automated System Design

    Automated System Design
    Automated System Design Hickory

    3 days ago

    Description
    Title: National Support Specialist
    Reports to: Customer Success Manager
    Location: Hickory, NC, Huntsville AL
    Position Overview: Are you a multitasker who thrives on problem-solving? Do you enjoy helping others and maintaining high standards for accuracy? If so, the National Support Specialist role may be the perfect fit for you As an entry-level position, you'll receive training to navigate the fast-paced technology industry.
    What You Will Be Doing: As a National Support Specialist, you'll be the primary contact for clients and technicians regarding support tickets. Your key responsibilities will include:
    • Coordination and Communication: Act as a liaison between clients and technicians.
    • Scheduling and Ticket Management: Ensure all support services are scheduled and closed promptly.
    • Customer Service Excellence: Prioritize client satisfaction and deliver exceptional service.
    • Project Estimates: Provide estimates for small to medium-sized projects.
    • Activity Management: Coordinate efforts among field technicians, on-site contacts, and clients.
    • Collaboration: Work closely with other departments to resolve customer issues.
    • CRM Updates: Maintain accurate project status updates in CRM/project management software.
    Key Qualifications:
    • Education: Associate degree preferred or equivalent work experience.
    • Technical Knowledge: Familiarity with one or more of the following areas is a plus:
      • Networking
      • Access Control
      • CCTV
      • Low Voltage Cabling
      • Wireless Networks
      • AV Systems
      • Intrusion Detection Systems
    Core Competencies:
    • Proactive Doer: Enjoy crossing tasks off your list and finding solutions to challenges.
    • Customer Obsessed: Operate with urgency and keep client satisfaction as your top priority.
    • Organizational and Communication Skills: Exhibit strong written and verbal communication abilities.
    Location: This is an in-office position available in Hickory, NC, Huntsville, AL, or Alpharetta, GA.
    If you're ready to embark on a rewarding career in the technology industry and meet the qualifications above, we encourage you to apply Your journey towards making a difference starts here.
    Why ASD?
    Founded in 1987, Automated Systems Design, Inc. (ASD) is a nationwide provider of design, engineering, and project management services for workplace technology. Our mission is to help our clients create, manage, and support technology-enabled spaces. We are fortunate to be in such a rapidly evolving and expanding industry; this provides ample opportunities for our business -and the people who make it all possible- to grow.
    Benefits
    KPV (key performance variables) Based Bonus plan for high performers
    100% Paid Medical and Dental
    Up to dollar-for-dollar 401k matching (you are eligible for this after your 90-day waiting period)
    15 days of PTO in your first two years and more with tenure
    Family 1st moto and belief
    Promotions and room for growth within
    Our People & Culture
    ASD's culture empowers our people to be who they are, contribute honestly, and make a difference individually and collectively. Prioritizing diversity enables us to leverage different ideas and unique perspectives to bring more creative and innovative solutions to everything we do.
    Who We Are
    ASD is committed to providing our AASDIs, customers, vendors, and associates with the highest level of professionalism. To do so, our team is trained to embody the following core values and use them as a guide when making decisions every day.
    Trust
    We are known for our candor and integrity, give our best effort, and expect the best in others.
    Respect
    We treat people with high regard, independent of status or stance, to build enduring and mutually beneficial relationships.
    Attitude
    We inspire others with our positive perspective and have an unwavering thirst for excellence.
    Commitment

  • Work in company

    Receiving Specialist and Operational Support

    Only for registered members

    This role will serve primarily as the receiving specialist while also holding a floater role with cross-functional responsibilities across multiple departments.The primary duties include managing all receiving operations, coordinating special project material logistics, handling ...

    Hickory

    1 month ago

  • Work in company

    Tech Support Specialist III

    Only for registered members

    We are one of the fastest growing IT Consulting company across the USA and we are hiring Tech Support Specialist for one of our clients. · This is an Onsite Role with 6 weeks duration with potential to extend another 6 weeks. · Location: Hickory, North Carolina · The ideal candi ...

    Hickory

    1 month ago

  • Work in company

    Board Certified Medical Director

    Only for registered members

    Department: Veterinarians · Location: Hickory, North Carolina · Description · Veterinarian – Medical Director · Carolina Animal Specialty and Emergency Hospital · Hickory, North Carolina · Lead Medicine. Shape Strategy. Elevate Specialty & Emergency Care. · Carolina Animal Specia ...

    Hickory $180,000 - $275,000 (USD)

    5 days ago

  • Work in company

    Specialty Registered Veterinary Technician

    Only for registered members

    +Job Summary · A Veterinary Technician Specialist is needed to join our growing hospital team at Carolina Animal Specialty and Emergency Hospital. · +Apply advanced nursing skills and critical thinking in specialty and emergency settings. · Serve as a clinical resource and mentor ...

    Hickory $26 - $30 (USD)

    3 weeks ago

  • Work in company

    Administrative Support Analyst

    Only for registered members

    Summary of Performance Expectations: · Provides day-to-day operational and administrative support for provider compensation and operational activities within Catawba Valley Medical Group. This role is responsible for maintaining accurate records, assist with coordinating timekeep ...

    Hickory $42,000 - $78,000 (USD) per year Full time

    1 week ago

  • Work in company

    Accounts Receivable Specialist Assistant

    Only for registered members

    Join the Trinity Village Team are you detail-oriented and ready to contribute to a caring community-focused organization? Trinity Village is seeking an enthusiastic Accounts Receivable Specialist Assistant to support our finance team and ensure smooth operations for our residents ...

    Hickory Part time

    1 month ago

  • Work in company

    Administrative Support Analyst

    Only for registered members

    JOB DESCRIPTION · Summary of Performance Expectations: · Provides day-to-day operational and administrative support for provider compensation and operational activities within Catawba Valley Medical Group. This role is responsible for maintaining accurate records, assist with co ...

    Hickory $42,000 - $78,000 (USD) per year Full time

    1 week ago

  • Work in company

    Accounts Receivable Assistant- Trinity Village

    Only for registered members

    This position involves supporting our finance team by maintaining resident records, handling billing processes, · and performing other administrative tasks. Key responsibilities include coordinating data entry, · billing insurance companies, managing office supplies inventory, · ...

    Hickory Full time

    1 month ago

  • Work in company

    Logistics & Distribution Tech / Distribution / Full Time

    Only for registered members

    Summary of Performance Expectations: · Responsible for receiving, stocking, distributing, and managing supplies across CVMC hospital and clinics. Supports operations in central receiving/storeroom, unit PAR stocking, OR case carts, and clinic supply coordination. Provides safe, a ...

    Hickory Full time

    21 hours ago

  • Work in company

    Specialist, Drug Diversion

    Only for registered members

    Frye Regional Medical Center is part of Lifepoint Health a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. · ...

    Hickory Full time

    1 month ago

  • Work in company

    Corporate Compliance Program Director

    Only for registered members

    The Corporate Compliance Program Director is responsible for overseeing the organization's compliance program in alignment with industry best practices and federal and state guidelines, · regulations and internal compliance policies. · Bachelor's degree required · Five ore more y ...

    Hickory Full time

    1 month ago

  • Work in company

    Director of Corporate Compliance

    Only for registered members

    The Corporate Compliance Program Director oversees the organization's compliance program in alignment with industry best practices and federal and state guidelines. · ...

    Hickory

    1 month ago

  • Work in company

    Anesthesia / ANES-AIDE / .001

    Only for registered members

    · Summary of Performance Expectations: · Cleans and services anesthesia machines and related equipment. Provides logistical support in regard to anesthesia equipment and supplies. Performs minor housekeeping tasks. Requisitions designated supplies. Provides procedural support to ...

    Hickory Full time

    1 week ago

  • Work in company

    Audiologist / Hearing Aid Specialist - Hickory, NC

    Only for registered members

    A well-established hearing care practice in Hickory NC is seeking a licensed Audiologist or Hearing Instrument Specialist to join their team. · The ideal candidate is patient-focused compassionate and dedicated to improving patients' hearing and overall quality of life. ...

    Hickory

    1 month ago

  • Work in company

    Product Specialist

    Only for registered members

    US Conec is a trusted global company that prides itself on engineering excellence. · We foster a friendly inclusive culture that values teamwork creativity and mutual respect. · With competitive compensation excellent benefits and a supportive environment this is a place where yo ...

    Hickory

    1 month ago

  • ...

    Hickory Full time

    3 weeks ago

  • Work in company

    Executive Director Cardiovascular Service Line

    Only for registered members

    Organizes the overall strategic planning and fiscal management of for the Cardiovascular Service Line. · ...

    Hickory Full time

    1 month ago

  • Work in company

    Pharmacy Tech Informatics Specialist

    Only for registered members

    Performs various tasks involving implementation and maintenance of the pharmacy informatics system. Ensures the effective implementation and continuous improvement of health information technology within the pharmacy department. · ...

    Hickory Full time

    1 month ago

  • Work in company

    Teacher of the Visually Impaired in Hickory, NC

    Only for registered members

    An opportunity is available for a Teacher for the Visually Impaired to support K-12 students across a district setting. This position offers an itinerant caseload, allowing you to provide specialized instruction and resources to visually impaired learners throughout various schoo ...

    Hickory

    1 week ago

  • Work in company

    Veterinarian - Surgeon

    Only for registered members

    We are seeking a Surgeon to join our wonderful team at Carolina Animal Specialty and Emergency (CASE) in Hickory, NC This position is available full-time or part-time for the right DVMThis opportunity is ideal for individuals seeking to combine advanced clinical practice with med ...

    Hickory

    1 month ago

  • Work in company

    Medical Scribe

    Only for registered members

    The medical scribe supports physicians by entering clinical documentation on their behalf. Accompanies one physician at a time and directly observe that physician's encounters with patients. ...

    Hickory Part time

    2 weeks ago

Jobs