Outreach Coordinator - Providence, United States - Equus

Description

Company Description

The Outreach Coordinator will be responsible for conducting one-on-one consultation and assessment with individuals to determine eligibility and suitability for assistance-based programs. The Outreach Coordinator will also travel around the state of Rhode Island providing support and assistance with applications.

Job Description

• Meets with customers in advance of the assessment or other services to review documentation
• Collects customer documents to be reviewed during the assessment process
• Provides written materials about the program and services, answers questions, and explains program benefits
• Generates reports, including data from the computer system, printed reports, and/or other available information
• Assesses customer need for accommodations to participate in the assessment process and program activities and takes appropriate action(s) to address
• Maintains records related to the assessment, service processes, and service delivery staff
• Ensures customer files are complete and documents are appropriately signed off
• Helps customers with using resource room technology and other services
• Assists customers with resume development, job applications, interviewing skills, and other tools needed to successfully find employment
• Supports care managers with scheduling appointments and managing unit calendars
• Manages the program work areas, ensures they have adequate supplies and are welcoming to customers
• Prepares customer workshops, rooms, and other materials as needed

Qualifications

• Bachelor's degree or equivalent combination of education and experience
• Four to six years of experience in workforce development and customer service
• Knowledge of federal and state-based assistance programs preferred
• Familiarity with Microsoft Office
• Strong communication and organizational skills
• Bilingual in Spanish

Additional Information

Pay rate: $27.00

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions. When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others. At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.