Marketing and Sales Specialist - Ketchikan, United States - Alaska Power and Telephone

Description

Job Description

Alaska Power & Telephone has a full-time opening for a Marketing and Sales Specialist based in Alaska.

The Marketing and Sales Specialist will assist in the marketing and sales of AP&T's consumer and enterprise products. The position will assist the Director of Consumer and Enterprise Products with internal marketing and sales, as well as interacting with a 3rd party marketing team.

This position will also assist with community engagement initiatives.

This position can be from any AP&T location or an in-home office environment.

We are looking for a dependable, unflappable person who excels at juggling multiple tasks and providing exceptional management and customer service. Our ideal candidate is a person who is driven to serve our customers with a positive "can-do" attitude, who is great with people, eager to learn and can communicate effectively in a fast-paced work environment.

Job Duties and Responsibilities:

• Marketing Strategy Development: Assist in the development and implement of comprehensive marketing strategies to promote AP&T's products to both residential and business customers.
• Sales Execution: Drive sales efforts by identifying and pursuing new business and residential opportunities, managing leads, and converting prospects into customers.
• Market Analysis: Conduct market research to understand customer needs, competitive landscape, and emerging trends. Use insights to refine marketing and sales approaches.
• Campaign Management: In coordination with the Director, plan, execute, and monitor marketing campaigns across various channels, including digital, social media, print, and events.
• Assist in supporting AP&T's Social Media channels and responding to customers in a positive, professional manner.
• Customer Relationship Management: Build and maintain strong relationships with customers, addressing inquiries, resolving issues, and ensuring high levels of customer satisfaction.
• Collaboration: Work closely with cross-functional teams, including the Director, customer service, engineering and technical support, to ensure seamless delivery of services.
• Assist Director in monitoring and reporting on KPIs related to the consumer and enterprise products AP&T is selling.
• Must be willing to travel to all communities to integrate with AP&T employees and lead engagement with the community.

Education Required:

• High School Diploma or GED
• Bachelor's degree in Marketing, Business, Communications, or a related field is preferred.

Experience Required:

• Proven experience in marketing and sales, preferably in the telecommunications or technology sector.
• Strong understanding of services in the telecommunications industry.
• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Ability to work independently and as part of a team in a fast-paced environment

Physical Requirements:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
• Employee must maintain a constant state of mental alertness at all times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. Work is mostly performed from a sedentary posture
• The employee is regularly required to hear, talk, sit and use hands and fingers to operate a keyboard and phone
• The employee may be occasionally required to reach with hands and arms and lift, handle, or move objects weighing up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust vision.